NHTSA recall 23V604000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 23V604000 |
| Manufacturer's number | 28H7 |
| Manufacturer | Volkswagen Group of America, Inc. |
| Reported | 2023-08-30 |
| Owners notified | 2024-02-01 |
| Component | ELECTRICAL SYSTEM:IGNITION:SWITCH |
| Units potentially affected | 62538 |
| Part numbers | 5Q1 905 865 |
| Report | Quarterly report 8, for 2025 quarter 4 |
|---|---|
| Filed with NHTSA | 2026-01-23 |
| Vehicles in the campaign | 62538 |
| Reported remedied | 39913 (63%) |
| Reported unreachable | 0 |
| Reported removed | 0 |
These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 4, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Golf, Golf Alltrack, Golf Sportwagen, 2019-2020 Golf GTI, and Jetta vehicles equipped with a conventional ignition switch. The ignition switch may fail, especially in high temperature environments.
What can happen
Ignition switch failure can cause the electrical system to shut down and the engine to stall while driving, increasing the risk of a crash.
The remedy
Dealers will replace the ignition switch, free of charge. Owner notification letters were mailed February 1, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 28H7.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
| 2019 VOLKSWAGEN GOLF | |
|---|---|
| 2019 VOLKSWAGEN GOLF ALLTRACK | |
| 2019 VOLKSWAGEN GOLF SPORTWAGEN | |
| 2019 VOLKSWAGEN GTI | |
| 2020 VOLKSWAGEN GTI | |
| 2019 VOLKSWAGEN JETTA | |
| 2020 VOLKSWAGEN JETTA |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| V5719022055190_5 | 2024-03-06. Service bulletin. Remote Key testing & replacement. |
|---|---|
| V9723022072446_1 | 2024-01-04. Service bulletin. Remote Engine Start and/or Lock/Unlock does not work with "myVW" smart phone app. |
| V5719022055190_4 | 2023-03-06. Service bulletin. Procedure before remote key battery replacement |
| TT 96 14 05_16 | 2021-09-02. Service bulletin. Immobilizer Key adaptation test plan. Update to model applicability. |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.