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Service bulletin 871402

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10239534
Published by NHTSA2023-07-24
Manufacturer's number871402
Manufacturer's date2014-04-18
NHTSA componentVISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

NHTSA's summary

HVAC, Unpleasant Odor

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Glass, wipers and mirrors, Heating and air conditioning

Vehicles listed
VOLKSWAGEN BEETLE2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010
VOLKSWAGEN BEETLE2011
VOLKSWAGEN BEETLE2012, 2013, 2014, 2015
VOLKSWAGEN BEETLE CONVERTIBLE2000 (the catalog's model; the bulletin names a series or trim of it)
VOLKSWAGEN BEETLE CONVERTIBLE2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010 (the catalog's model; the bulletin names a series or trim of it)
VOLKSWAGEN BEETLE CONVERTIBLE2011
VOLKSWAGEN BEETLE CONVERTIBLE2012, 2013, 2014, 2015 (the catalog's model; the bulletin names a series or trim of it)
VOLKSWAGEN CABRIO2000, 2001, 2002
VOLKSWAGEN CC2005 to 2011
VOLKSWAGEN CC2012
VOLKSWAGEN CC2013
VOLKSWAGEN CC2014, 2015
VOLKSWAGEN E-GOLF2015
VOLKSWAGEN EOS2005 to 2006
VOLKSWAGEN EOS2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015
VOLKSWAGEN EUROVAN2000, 2001, 2002, 2003, 2004
VOLKSWAGEN GOLF2000, 2001, 2002, 2003, 2004, 2005, 2006
VOLKSWAGEN GOLF2007 to 2009
VOLKSWAGEN GOLF2010, 2011, 2012, 2013, 2014, 2015
VOLKSWAGEN GOLF R2012 (the catalog's model; the bulletin names a series or trim of it)
VOLKSWAGEN GOLF R2013
VOLKSWAGEN GOLF R2014, 2015 (the catalog's model; the bulletin names a series or trim of it)
VOLKSWAGEN GOLF SPORTWAGEN2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
VOLKSWAGEN GOLF SPORTWAGEN2015
VOLKSWAGEN GOLF WAGON2010, 2011, 2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
VOLKSWAGEN GTI2000, 2001, 2002, 2003
VOLKSWAGEN GTI2004
VOLKSWAGEN GTI2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015
VOLKSWAGEN JETTA2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015
VOLKSWAGEN JETTA HYBRID2013, 2014, 2015 (the catalog's model; the bulletin names a series or trim of it)
VOLKSWAGEN JETTA SPORTWAGEN2005, 2006, 2007, 2008 (the catalog's model; the bulletin names a series or trim of it)
VOLKSWAGEN JETTA SPORTWAGEN2009, 2010, 2011, 2012, 2013, 2014
VOLKSWAGEN JETTA WAGON2002, 2003, 2004, 2005
VOLKSWAGEN PASSAT2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015
VOLKSWAGEN PASSAT WAGON2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010 (the catalog's model; the bulletin names a series or trim of it)
VOLKSWAGEN PHAETON2004, 2005, 2006
VOLKSWAGEN POLO 1.6 COMFORTLINE2011
VOLKSWAGEN R322004
VOLKSWAGEN R322008
VOLKSWAGEN RABBIT2005
VOLKSWAGEN RABBIT2006, 2007, 2008, 2009
VOLKSWAGEN RABBIT2010 to 2013
VOLKSWAGEN ROUTAN2008
VOLKSWAGEN ROUTAN2009, 2010, 2011, 2012, 2013, 2014
VOLKSWAGEN ROUTAN2015
VOLKSWAGEN TIGUAN2005 to 2008
VOLKSWAGEN TIGUAN2009, 2010, 2011, 2012, 2013, 2014, 2015
VOLKSWAGEN TOUAREG2003
VOLKSWAGEN TOUAREG2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015
VOLKSWAGEN TOUAREG HYBRID2011, 2012, 2013, 2014, 2015 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20246482024-10-30. Heater And Defroster
14V6580002014-10-20. VISIBILITY:SUN/MOON ROOF ASSEMBLY
07V2840002007-06-25. VISIBILITY:WINDSHIELD WIPER/WASHER
06V4700002006-12-12. VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
9214012024-04-15. Service bulletin. Wiper Motor Noisy or Inoperative
9213022024-04-15. Service bulletin. Wiper Blade Inspection for Proper Warranty Coding
9213012024-04-15. Service bulletin. Customer States Windshield Wipers Streak or Smear
9212042024-04-15. Service bulletin. Wiper Blade Inspection for Proper Warranty Coding
TT9714012024-04-08. Service bulletin. Washer Level Sensor
TT9214052024-04-08. Service bulletin. Washer Bottle Replacement due to Leaking at the Filler Pipe Seam
TT921404b2024-04-08. Service bulletin. Rear Washer Jet Leaks / Drips After Use
TT921404a2024-04-08. Service bulletin. Rear Washer Jet Leaks / Drips After Use
TT9214042024-04-08. Service bulletin. Rear Washer Jet Leaks / Drips After Use
TT9214032024-04-08. Service bulletin. Wiper Blades