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Service bulletin 921401

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10253206
Published by NHTSA2024-04-15
Manufacturer's number921401
Manufacturer's date2014-02-04
NHTSA componentENGINE AND ENGINE COOLING; VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR

NHTSA's summary

Wiper Motor Noisy or Inoperative

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Engine, Glass, wipers and mirrors, Wipers and washers

Vehicles listed
VOLKSWAGEN JETTA2011, 2012, 2013, 2014
VOLKSWAGEN PASSAT2012, 2013, 2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
9213022024-04-15. Service bulletin. Wiper Blade Inspection for Proper Warranty Coding
9213012024-04-15. Service bulletin. Customer States Windshield Wipers Streak or Smear
9212042024-04-15. Service bulletin. Wiper Blade Inspection for Proper Warranty Coding
TT9714012024-04-08. Service bulletin. Washer Level Sensor
TT9214022024-04-08. Service bulletin. Washer Level Sensor
TT921201a2024-04-08. Service bulletin. Rain Sensing Windshield Wipers
Edition1092023-10-02. Service bulletin. VW Elsa Newsletter
Edition902023-10-02. Service bulletin. VW Elsa Newsletter
Edition892023-10-02. Service bulletin. VW Elsa Newsletter
Edition822023-10-02. Service bulletin. VW Elsa Newsletter