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Service bulletin 23-NA-007

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10239050
Published by NHTSA2023-07-11
Manufacturer's number23-NA-007
Manufacturer's date2023-06-14
NHTSA componentELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT; EQUIPMENT

NHTSA's summary

This service bulletin provides repair information to correct a customer concern of Black Radio Display Screen (Triangle and Camera with Slash Through it) with DTCs B1A62 82 and 86 Setting Current in Video Processing Module (VPM).

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories

Trouble codes named

B1A62

Vehicles listed
BUICK ENVISION2021, 2022, 2023
CADILLAC CT42021, 2022, 2023
CADILLAC CT52021, 2022, 2023
CADILLAC ESCALADE2021, 2022, 2023
CADILLAC ESCALADE ESV2021, 2022, 2023
CADILLAC ESCALADE NA2021 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET CORVETTE2021, 2022, 2023
CHEVROLET SUBURBAN2021, 2022, 2023
CHEVROLET SUBURBAN 15002021, 2022 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET TAHOE2021, 2022, 2023
GMC HUMMER EV PICKUP2022, 2023
GMC YUKON2021, 2022, 2023
GMC YUKON XL2021, 2022, 2023

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
26V4940002026-07-30. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
23V3670002023-05-25. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
22V7710002022-10-13. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
21V4210002021-06-10. AIR BAGS:SRS MALFUNCTION WARNING LAMP/LIGHT; ELECTRICAL SYSTEM:SOFTWARE
20V7900002020-12-17. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
N2525140012026-10-05. Service campaign. Service Update. Certain vehicles listed above may enable the new King Crab Feature through OTA programming or programming at the dealer. Dealers will perform a comprehensive software update. Owners who have accepted applicable terms and conditions will have the opportunity to accept these software changes using wireless over-the-air (OTA) technology without having to bring their vehicle to a dealership. Alternatively, owners may have their vehicle serviced at a GM dealer to receive these software updates.
25-NA-0442025-10-27. Service bulletin. This service bulletin provides information for dealers/technicians on SPS2 Hybrid/EV Battery Data Retrieval for Service High Voltage DTCs.
24-NA-2022025-10-27. Service bulletin. This service bulletin provides dealers with Warranty Administration information on North American Charging Standard (NACS) DC Adapter Warranty Claim Information.
23-NA-2022025-10-25. Service bulletin. This service bulletin provides information on High Voltage Drive Motor Battery - TAC Approval and Exchange Program for BrightDrop, Chevrolet Silverado EV, and GMC Sierra EV, HUMMER EV/SUV.
23-NA-1702025-10-25. Service bulletin. This bulletin advises the tech to inspect deeper into what may be to main cause of an engine failure.
18-NA-1802025-10-16. Service bulletin. This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
23-NA-1512025-10-02. Service bulletin. This service bulletin and criteria within are to determine the internal state of the High Voltage Battery and core return shipping method.
PIE0753I2025-09-30. Service bulletin. This engineering information (EI) will assist GM to recover a small number of electric vehicle battery packs from customer-owned vehicles in the field for further engineering study and analysis.
22-NA-0832025-09-27. Service bulletin. This service bulletin provides Requirements for Replacement of the Dual Mode Cord Set Under Warranty.
18-NA-1802025-09-26. Service bulletin. This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.