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Service bulletin 43-072

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10238382
Published by NHTSA2023-07-05
Manufacturer's number43-072
Manufacturer's date2023-06-02
NHTSA componentENGINE AND ENGINE COOLING:EXHAUST SYSTEM; ENGINE AND ENGINE COOLING

NHTSA's summary

Certain chassis with Engine Model Year 2016-2021 PACCAR MX-11/MX-13, or EPA13 and EPA21 Cummins ISX12/ISX15/X15 engines that had a previously failed DEF sensor and with DEF sensor software disabled due to industry DEF sensor shortages will now be able to receive a replacement DEF sensor, DEF tank heater coolant control valve, and re-enabled DEF diagnostic software. Please note that chassis equipped with PACCAR PX engines will be eligible for this repair at a future date when software is available.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Engine, Exhaust and emissions

Vehicles listed
KENWORTH C5002016 to 2019
KENWORTH T2802021
KENWORTH T3802018 to 2021
KENWORTH T4802021
KENWORTH T6002017 to 2020
KENWORTH T6602016 to 2019
KENWORTH T6802016, 2017, 2018, 2019, 2020, 2021
KENWORTH T8002016 to 2020
KENWORTH T800B2021
KENWORTH T8802016, 2017, 2018, 2019, 2020, 2021
KENWORTH W9002016 to 2021
KENWORTH W9902018, 2019, 2020, 2021

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
21V0800002021-02-17. ENGINE
18V6570002018-09-21. ENGINE AND ENGINE COOLING:ENGINE:DIESEL
20162892016-06-08. Engine
15V5970002015-09-24. ELECTRICAL SYSTEM:IGNITION:MODULE; ENGINE AND ENGINE COOLING:ENGINE
20154182015-09-23. Engine

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
P0012026-09-29. Service bulletin. "Kenworth: Dealers should check the chassis list and SIR weekly for VIN changes. 2 chassis added to the chassis list. Peterbilt: Dealers should check the chassis list and SIR weekly for VIN changes. 10 chassis added to the chassis list."
E3432026-09-23. Service bulletin. An exhaust manifold slip joint seal kit is now available for EPA 2017-2024 PACCAR MX-13 engines.
43-0882026-08-20. Service bulletin. The procedure has been updated to include additional steps for verifying the software level on the vehicle electronic control unit (VECU2) and digital display (DD). Steps have also been added to the PACCAR Common Rail Injection 2 (PCI2) software verification.
43-0882026-07-23. Service bulletin. This optional software update is now available for chassis equipped with EMY 2021B-2023 PACCAR MX-11 and MX-13 engines. This update provides customers with additional time to service their trucks before a DEF-related derate occurs. The software is being offered to customers in alignment with recently updated regulatory agency guidance.
41-0292026-07-22. Service bulletin. Incorrect air filters may be inadvertently installed in certain chassis equipped with under-hood Donaldson air filter housings.
E3162026-07-21. Service bulletin. The Condition, Chassis Affected, Service Action, Warranty, and Procedure sections have been updated to include the latest prognostics bulletin verbiage.
E3112026-07-21. Service bulletin. The Condition, Chassis Affected, Service Action, Warranty, and Procedure sections have been updated to include the latest prognostics bulletin verbiage.
43-0882026-07-21. Service bulletin. "The software is not yet available. The bulletin will be updated when more information is available."
43-0882026-07-02. Service bulletin. "An optional software update will be available on 07/06/2026 for chassis equipped with EMY 2021B-2023PACCAR MX-11 and MX-13 engines. This update provides customers with additional time to service theirtrucks before a DEF-related derate occurs. The software is being offered to customers in alignment withrecently updated regulatory agency guidance."
CE0302026-06-25. Warranty extension. "KW & PB 14 fuel injector part numbers (seven for MX-11 and seven for MX-13 engines) have been added to this warranty policy."