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Service bulletin TSB 23-2199

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10238291
Published by NHTSA2023-06-29
Manufacturer's numberTSB 23-2199
Manufacturer's date2023-06-22
NHTSA componentELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

Some 2023 F-150 non-Lightning vehicles built on or before 28-Feb-2023 at Kansas City Assembly Plant or built on or before 07-Mar-2023 at Dearborn Truck Plant may experience an inoperative FordPass application, inoperative remote start and/or inoperative remote lock and unlock that may be combined with diagnostic trouble codes (DTC) U0146:09 stored in the telematics control unit module (TCU) and U2402:00 and/or U2402:92 stored in the gateway module (GWM). This may be due to the software level in the GWM. To correct the condition, follow the Service Procedure to update the GWM to the latest software level via a coordinated flash.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Software

Trouble codes named

U0146, U2402

Vehicles listed
FORD F-1502023

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
SSM 523452024-03-20. Service bulletin. Some 2022-2024 various Ford/Lincoln vehicles equipped with SYNC 4 may experience concern where customers are receiving an error message when trying to enroll in connected services. This may be due to the gateway module (GWM) software. To correct the concern, download and run the Transport and Factory Mode Deactivation app: under HS1 modules select BCM > Transport and Factory Mode > Download > Run. When the pop-up message appears for Change Vehicle Mode - Transport/Factory/Normal Mode, press OK. This will proceed to the Transport and Factory Mode Deactivation screen, select Unlock Vehicle Connectivity Settings (21 MY + Vehicles). A pop-up message appears noting Vehicle Is Now In Normal Mode, select OK. This will return to the Transport and Factory Mode Deactivation screen, select Exit. A final pop-up notification stating that the application is finished, select OK. For claiming, use causal part 14G490 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
23B21 S12024-03-05. Service bulletin. Certain 2023 Model Year F-150 and Bronco Vehicles - Gateway Module Programing
OTA 23PU1009SSNS2024-02-07. Service bulletin. Software Update PU1009-SS-NS for 2023 MY F-150 vehicles is now available. Quality Improvements include: -Eliminate incorrect Fuel System Lean PCM Fault DTC/MIL setting. - Robustness action in operation of vehicle to detect low-state-of-charge battery and prevent engine stall, as well as provide improved warning to customers when low-state-of-charge conditions exist. - Eliminate potential ABS Yaw Rate Calibration issue. - Robustness action to prevent potential line pressure drift DTC from setting. - Eliminate False Positive Throttle DTC or MIL from setting - Eliminate potential ABS Yaw Rate Calibration issue. - Robustness action to alleviate the Nuisance SSN (Stop Safely Now) message from setting and vehicle should operate as expected in the next Key Start event - Eliminates potential Emergency Parking Brake activation when wire harness experience a short.
TSB 23-23752024-01-05. Service bulletin. Some 2023 F-150 Lightning vehicles built on or after 31-Jul-2023 may exhibit DTC P2DA6 stored in the secondary on board diagnostic module C (SOBDMC). This may be due to the software level of the SOBDMC. To correct the condition, follow the Service Procedure to update the SOBDMC to the latest software level.
OTAPU0813DORUP22023-12-07. Service bulletin. Software Update PU0813-DOR-UP2 for 2022-2023 F-150 BEV Lightning vehicles is now available. Quality Improvements include: -Prevent vehicles experiencing loss of driver frontal switch pack control (window, mirror, rear window lockout, mirror-fold if equipped)) at low voltage.
OTA PU0904PPOPRP2023-12-07. Service bulletin. Software Update PU-0904-PPO-PRP for 2022-2023 F-150 TREMOR vehicles is now available. Quality improvements include: - Enhance the performance and stability of driver display while towing.
OTAPU1103NATF1502023-12-07. Service bulletin. Software Update PU1103-NAT-VCE for 2022-2023 F-150 Lightning vehicles is now available. Quality improvements include: - Addresses charge status blue segments illuminated indicator issue - Adds a "some display features may be temporarily unavailable" message to the SYNC screen when a SYNC update is installing. - Selectable Drive Modes - prevent default to normal mode due to loss of communication with SYNC - Improved instant voice feedback share feature - Improved Ask on Exit pop- up functionality. - Improved charge status indication feedback while plugged in.
OTAPU1103NATVCE2023-12-07. Service bulletin. Software Update PU1103-NAT-VCE for 2022-2023 F-150 vehicles is now available. Quality improvements include: - Digital owner Manual addition (2023MY Only) -Ford Blue Cruise Map expiration removal update. - Adds a "some display features may be temporarily unavailable" message to the SYNC screen when a SYNC update is installing. - Selectable Drive Modes - prevent default to normal mode due to loss of communication with SYNC - Improved SYNC Display and single toggle addition to disable certain features that will help enhance your towing experience. - Improved instant voice feedback share feature -Addresses SYNC reboot issue may occurs after 2 hours of continuous use.
SSM 520782023-11-21. Service bulletin. Some 2021-2023 F-150 vehicles may exhibit DTC U023A:08 after reprogramming the SCCM. Do not replace or reprogram the SCCM, image processing module A (IPMA) or their components for this condition at this time. This DTC does not alert the customer, will not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Engineering is currently working on a solution for this condition that will reprogram the IPMA and is expected in late December 2023. Monitor OASIS for additional information.
PU1005-FRK-CLS2023-11-03. Service bulletin. Software Update PU1005-FRK-CLS for 2022 F-150 BEV Lightning vehicles is now available. Quality Improvements include: - Improve Zone Lighting Feature to allow activate or deactivate from FordPass app or SYNC. - To allow Frunk to close using exterior button when customer does not have the keys and vehicle is locked.