Service bulletin OTA PU0904PPOPRP

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10246339
Published by NHTSA	2023-12-07
Manufacturer's number	OTA PU0904PPOPRP
Manufacturer's date	2023-11-15
NHTSA component	ELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

Software Update PU-0904-PPO-PRP for 2022-2023 F-150 TREMOR vehicles is now available. Quality improvements include: - Enhance the performance and stability of driver display while towing.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Software

Vehicles listed
FORD F-150	2023, 2024

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
SSM 52343	2024-03-20. Service bulletin. Some 2024 F-150 vehicles may exhibit no audio output when using Spotify. Audio output may recover with a key cycle. This may be due to the accessory protocol interface module (APIM) software. Replacement or reprogramming of the APIM will not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and will be released via Ford Power-Up software updates delivered over-the-air (OTA) expected in Q3 2024. Software will update automatically if vehicle connectivity is enabled in the vehicle's settings. Schedule a service visit for customers who have disabled vehicle connectivity or who report that they did not receive the update in Q3 2024. Monitor OASIS for additional information.
SSM 52345	2024-03-20. Service bulletin. Some 2022-2024 various Ford/Lincoln vehicles equipped with SYNC 4 may experience concern where customers are receiving an error message when trying to enroll in connected services. This may be due to the gateway module (GWM) software. To correct the concern, download and run the Transport and Factory Mode Deactivation app: under HS1 modules select BCM > Transport and Factory Mode > Download > Run. When the pop-up message appears for Change Vehicle Mode - Transport/Factory/Normal Mode, press OK. This will proceed to the Transport and Factory Mode Deactivation screen, select Unlock Vehicle Connectivity Settings (21 MY + Vehicles). A pop-up message appears noting Vehicle Is Now In Normal Mode, select OK. This will return to the Transport and Factory Mode Deactivation screen, select Exit. A final pop-up notification stating that the application is finished, select OK. For claiming, use causal part 14G490 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 52344	2024-03-20. Service bulletin. Some 2024 F-150 vehicles may exhibit no audio output when using Spotify. Audio output may recover with a key cycle. This may be due to the accessory protocol interface module (APIM) software. Replacement or reprogramming of the APIM will not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and will be released via Ford Power-Up software updates delivered over-the-air (OTA) expected in Q3 2024. Software will update automatically if vehicle connectivity is enabled in the vehicle's settings. Schedule a service visit for customers who have disabled vehicle connectivity or who report that they did not receive the update in Q3 2024. Monitor OASIS for additional information.
SSM 52316	2024-03-20. Service bulletin. Some 2024 F-150 vehicles may exhibit non-responsive media streaming requests when utilizing Alexa voice commands. Media selections can still be selected through the center display screen. This may be due to the accessory protocol interface module (APIM) software. Replacement or reprogramming of the APIM will not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and will be released via Ford Power-Up software updates delivered over-the-air (OTA) expected in Q3 2024. Software will update automatically if vehicle connectivity is enabled in the vehicle's settings. Schedule a service visit for customers who have disabled vehicle connectivity or who report that they did not receive the update in Q3 2024. Monitor OASIS for additional information.
23B21 S1	2024-03-05. Service bulletin. Certain 2023 Model Year F-150 and Bronco Vehicles - Gateway Module Programing
OTA 23PU1009SSNS	2024-02-07. Service bulletin. Software Update PU1009-SS-NS for 2023 MY F-150 vehicles is now available. Quality Improvements include: -Eliminate incorrect Fuel System Lean PCM Fault DTC/MIL setting. - Robustness action in operation of vehicle to detect low-state-of-charge battery and prevent engine stall, as well as provide improved warning to customers when low-state-of-charge conditions exist. - Eliminate potential ABS Yaw Rate Calibration issue. - Robustness action to prevent potential line pressure drift DTC from setting. - Eliminate False Positive Throttle DTC or MIL from setting - Eliminate potential ABS Yaw Rate Calibration issue. - Robustness action to alleviate the Nuisance SSN (Stop Safely Now) message from setting and vehicle should operate as expected in the next Key Start event - Eliminates potential Emergency Parking Brake activation when wire harness experience a short.
TSB 23-2375	2024-01-05. Service bulletin. Some 2023 F-150 Lightning vehicles built on or after 31-Jul-2023 may exhibit DTC P2DA6 stored in the secondary on board diagnostic module C (SOBDMC). This may be due to the software level of the SOBDMC. To correct the condition, follow the Service Procedure to update the SOBDMC to the latest software level.
OTAPU0813DORUP2	2023-12-07. Service bulletin. Software Update PU0813-DOR-UP2 for 2022-2023 F-150 BEV Lightning vehicles is now available. Quality Improvements include: -Prevent vehicles experiencing loss of driver frontal switch pack control (window, mirror, rear window lockout, mirror-fold if equipped)) at low voltage.
OTAPU1103NATF150	2023-12-07. Service bulletin. Software Update PU1103-NAT-VCE for 2022-2023 F-150 Lightning vehicles is now available. Quality improvements include: - Addresses charge status blue segments illuminated indicator issue - Adds a "some display features may be temporarily unavailable" message to the SYNC screen when a SYNC update is installing. - Selectable Drive Modes - prevent default to normal mode due to loss of communication with SYNC - Improved instant voice feedback share feature - Improved Ask on Exit pop- up functionality. - Improved charge status indication feedback while plugged in.
OTAPU1103NATVCE	2023-12-07. Service bulletin. Software Update PU1103-NAT-VCE for 2022-2023 F-150 vehicles is now available. Quality improvements include: - Digital owner Manual addition (2023MY Only) -Ford Blue Cruise Map expiration removal update. - Adds a "some display features may be temporarily unavailable" message to the SYNC screen when a SYNC update is installing. - Selectable Drive Modes - prevent default to normal mode due to loss of communication with SYNC - Improved SYNC Display and single toggle addition to disable certain features that will help enhance your towing experience. - Improved instant voice feedback share feature -Addresses SYNC reboot issue may occurs after 2 hours of continuous use.