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Service bulletin A9123982069112_3

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10238191
Published by NHTSA2023-07-10
Manufacturer's numberA9123982069112_3
Manufacturer's date2023-06-05
NHTSA componentELECTRICAL SYSTEM; EQUIPMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT

NHTSA's summary

This bulletin provides a software update for instances where saved addresses (including the home address), favorites, last destinations, and/or icon and shortcut order are lost sporadically, the MMI screen turns blue, or becomes stuck on the welcome screen.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories

Vehicles listed
AUDI A32022
AUDI A42020, 2021, 2022
AUDI A4 ALLROAD2020, 2021, 2022
AUDI A52020, 2021, 2022
AUDI A5 CABRIOLET2020 to 2022
AUDI A62021, 2022
AUDI A6 ALLROAD2021, 2022
AUDI A72021, 2022
AUDI A7 E2021, 2022
AUDI A82021 to 2022
AUDI A8 L E2021
AUDI E-TRON2021, 2022
AUDI E-TRON GT2022
AUDI E-TRON SPORTBACK2022
AUDI Q32022
AUDI Q52021, 2022
AUDI Q5 PHEV2021 to 2022
AUDI Q72021, 2022
AUDI Q82021, 2022
AUDI RS 32022
AUDI RS 52021, 2022
AUDI RS 6 AVANT2021, 2022
AUDI RS 72021, 2022
AUDI RS E-TRON GT2022
AUDI RS Q82021, 2022
AUDI RS62020
AUDI S32022
AUDI S42020, 2021, 2022
AUDI S52020, 2021, 2022
AUDI S5 CABRIOLET2020 to 2022
AUDI S62021, 2022
AUDI S72021, 2022
AUDI S82021, 2022
AUDI SQ52021, 2022
AUDI SQ72021, 2022
AUDI SQ82021, 2022

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
25V2010002025-03-31. ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
25V0800002025-02-12. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
24V8980002024-11-27. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
24V7260002024-09-30. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY; ELECTRICAL SYSTEM:SOFTWARE
24V2290002024-03-22. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
24V2280002024-03-22. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
23V8670002023-12-20. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE
20236592023-12-13. Accessories
23V8420002023-12-13. ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD
20226602022-11-21. Electrical

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
TSB_2083444_12026-10-05. Service bulletin. This TSB prvoides informaiton when there is a distance warning + ACC is not available/Audi pre sense fault; DTC U101400, B203200.
TSB_2083385_12026-10-05. Service bulletin. This bulletin provides information when there is a warning message in the instrument cluster about external sound.
TSB_2079214_42026-10-05. Service bulletin. This bulletin provides information regarding fault finding and repair information for electric tailgate.
TSB_2076396_32026-10-05. Service bulletin. This bulletin provides information regarding driver assist systems; Audi adaptive light, Audi pre sense system fault, adaptive cruise assist inop (DTC C12D5FA).
TSB_2074059_42026-10-05. Service bulletin. This bulletin provides general information about SOS Emergency Assist.
TSB_2073858_132026-10-05. Service bulletin. This bulletin provides information when there are various warning messages in the instrument cluster; electric motor leaking. P0AA600
TSB_2068573_62026-10-05. Service bulletin. This bulletin provides information when the rear parking sensor sometimes does not work, rear parking sensor loose, rear parking sensor fault message.
TSB_2063336_52026-10-05. Service bulletin. This bulletin provides information when DTC C12BFF0 is stored in the lane change modeul or the radar sensor; intersection assist/lane change assist are inoperable.
TSB_2058077_112026-10-05. Service bulletin. This bulletin provides information when there is an Audi pressense warning, warning jolt, and/or brake engagement.
TSB_2054202_82026-10-05. Service bulletin. This bulletin provides information when there is an Audi adaptive light system malfunction; DTC C12B3FA is stored in the control module for driver assistance systems.