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NHTSA recall 23V867000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published byNHTSA (United States)
Campaign number23V867000
Manufacturer's number93U9/93V2
ManufacturerVolkswagen Group of America, Inc.
Reported2023-12-20
Owners notified2025-04-02
ComponentELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE
Units potentially affected26866
Part numbers4KE 915 591*
Remedy progress the manufacturer reported
ReportQuarterly report 5, for 2026 quarter 2
Filed with NHTSA2026-07-29
Vehicles in the campaign26866
Reported remedied16790 (62%)
Reported unreachable0
Reported removed0

These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.

What is wrong

Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2022 E-Tron Sportback Quattro and 2019-2022 E-Tron Quattro vehicles. Certain high-voltage battery modules may overheat.

What can happen

A high-voltage battery that overheats increases the risk of a fire.

The remedy

Dealers will install onboard diagnostic software to monitor battery module performance, and replace affected battery modules where necessary, free of charge. Owner notification letters were mailed April 3, 2025. Owners may contact Audi customer at 1-800-253-2834. Audi's numbers for this recall are 93U9 and 93V2.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles this campaign lists
2019 AUDI E-TRON
2020 AUDI E-TRON
2021 AUDI E-TRON
2022 AUDI E-TRON

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Investigated as EQ22001

This recall followed 1 NHTSA investigation. An investigation is NHTSA looking into a possible defect. It is not a finding that a defect exists, and it does not say that any one vehicle is affected.

NHTSA investigations that led to this recall
EQ22001Equipment query, opened 2022-04-01, closed 2025-01-07. LGES High Voltage Battery Failures. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY.

From NHTSA's investigation file, as of 2026-10-19. The JSON has NHTSA's summary of each.

Bulletins for the same vehicles and component

Bulletins for the same vehicles and component
TSB_2083385_12026-10-05. Service bulletin. This bulletin provides information when there is a warning message in the instrument cluster about external sound.
TSB_2079214_42026-10-05. Service bulletin. This bulletin provides information regarding fault finding and repair information for electric tailgate.
TSB_2076396_32026-10-05. Service bulletin. This bulletin provides information regarding driver assist systems; Audi adaptive light, Audi pre sense system fault, adaptive cruise assist inop (DTC C12D5FA).
TSB_2074059_42026-10-05. Service bulletin. This bulletin provides general information about SOS Emergency Assist.
TSB_2073858_132026-10-05. Service bulletin. This bulletin provides information when there are various warning messages in the instrument cluster; electric motor leaking. P0AA600
TSB_2068573_62026-10-05. Service bulletin. This bulletin provides information when the rear parking sensor sometimes does not work, rear parking sensor loose, rear parking sensor fault message.
TSB_2063336_52026-10-05. Service bulletin. This bulletin provides information when DTC C12BFF0 is stored in the lane change modeul or the radar sensor; intersection assist/lane change assist are inoperable.
TSB_2058077_112026-10-05. Service bulletin. This bulletin provides information when there is an Audi pressense warning, warning jolt, and/or brake engagement.
TSB_2054202_82026-10-05. Service bulletin. This bulletin provides information when there is an Audi adaptive light system malfunction; DTC C12B3FA is stored in the control module for driver assistance systems.
TSB_2082976_22026-09-04. Service bulletin. This bulletin provides general information about the current tpp issues for Audi connect.

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

Check one vehicle officially