Service bulletin SSM 51725
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10237977 |
| Published by NHTSA | 2023-06-21 |
| Manufacturer's number | SSM 51725 |
| Manufacturer's date | 2023-06-16 |
| NHTSA component | ELECTRICAL SYSTEM |
NHTSA's summary
Some 2020-2023 Ford and Lincoln SYNC3 equipped vehicles may experience an inaccurate notification in the FordPass®/LincolnWay® app indicating Vehicle Has Entered Deep Sleep Mode. Vehicle Has Entered Deep Sleep Mode message is expected if the vehicle has not been started for 14 consecutive days, battery voltage is at/below 9.5 volts or the body control module (BCM) 12 volt battery state of charge (SoC) drops below 50%. If the vehicle is going into deep sleep outside these conditions, this may be due to the telematics control unit (TCU) software. To correct this condition, follow the Service Procedure to update the TCU to the latest software. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Electrical system
| FORD BRONCO SPORT | 2021, 2022, 2023 |
|---|---|
| FORD ECOSPORT | 2020, 2021, 2022 |
| FORD EDGE | 2020 |
| FORD ESCAPE | 2020, 2021, 2022 |
| FORD EXPEDITION | 2020, 2021 |
| FORD EXPLORER | 2020, 2021, 2022, 2023 |
| FORD F-250 SD | 2020, 2021, 2022 (the catalog's model; the bulletin names a series or trim of it) |
| FORD F-350 SD | 2020, 2021, 2022 (the catalog's model; the bulletin names a series or trim of it) |
| FORD F-450 SD | 2020, 2021, 2022 (the catalog's model; the bulletin names a series or trim of it) |
| FORD F-550 SD | 2020, 2021, 2022 (the catalog's model; the bulletin names a series or trim of it) |
| FORD F-600 SD | 2020, 2021, 2022 (the catalog's model; the bulletin names a series or trim of it) |
| FORD F-650 SD | 2020, 2021, 2022 (the catalog's model; the bulletin names a series or trim of it) |
| FORD F-750 SD | 2020, 2021, 2022 (the catalog's model; the bulletin names a series or trim of it) |
| FORD FUSION | 2020 |
| FORD FUSION ENERGI | 2020 (the catalog's model; the bulletin names a series or trim of it) |
| FORD FUSION HYBRID | 2020 (the catalog's model; the bulletin names a series or trim of it) |
| FORD MAVERICK | 2022, 2023 |
| FORD MUSTANG | 2020, 2021, 2022 |
| FORD RANGER | 2020, 2021, 2022, 2023 |
| FORD TRANSIT | 2020, 2021, 2022 |
| FORD TRANSIT CONNECT | 2020, 2021, 2022, 2023 |
| LINCOLN AVIATOR | 2020, 2021, 2022, 2023 |
| LINCOLN CORSAIR | 2020, 2021, 2022 |
| LINCOLN MKX | 2020 |
| LINCOLN MKZ | 2020 |
| LINCOLN MKZ HYBRID | 2020 (the catalog's model; the bulletin names a series or trim of it) |
| LINCOLN NAUTILUS | 2020 |
| LINCOLN NAVIGATOR | 2020, 2021 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 26V104000 | 2026-02-20. EXTERIOR LIGHTING:TAIL LIGHTS; ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL |
|---|---|
| 26V091000 | 2026-02-17. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY |
| 2026005 | 2026-01-09. Electrical |
| 25V789000 | 2025-11-14. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY |
| 2025554 | 2025-10-10. Electrical |
| 25V689000 | 2025-10-10. ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM |
| 25V349000 | 2025-05-23. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY |
| 25V346000 | 2025-05-23. ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE |
| 25V339000 | 2025-05-23. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL |
| 2025139 | 2025-03-14. Electrical |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| TSB 26-2375 v2 | 2026-10-13. Service bulletin. NOTE: This bulletin has been updated, refer to the change log at the bottom for details. Issue: Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: • Poor shift quality • Illuminated powertrain malfunction (wrench) indicator with DTCs P2704 and P0771 stored in the PCM / TCM . This may be due to a calibration in the TCM and/or wear between the input shaft and the E clutch hub causing theinput shaft O-rings to become damaged resulting in an open E clutch circuit. Action: For vehicles that meet all of the criteria in the Issue and Model statements, follow the Service Procedure toreprogram the PCM / TCM and/or replace the E clutch hub and input shaft O-rings |
|---|---|
| SSM 55221 | 2026-10-12. Service bulletin. For 20222026 vehicles equipped with a 8F35 transmission, a revision to the Road Testing Vehicle procedure has been made in the WSM, Section 307-01 > Diagnosis and Testing. This updated procedure improves the diagnosis of customer reported transmission concerns and aids in locating the proper root cause. During diagnosis and testing, details regarding whether the condition is more prevalent when the vehicle is hot or cold, throttle percentage at the time of occurrence, vehicle speed, the specific shift involved, and whether the issue occurs during transmission engagements (N>R, N>D, R>D, and/or D>R) should be noted in the warranty claim. Engineering requests including these detailed operating conditions that will significantly assist with root cause analysis. Diagnosis, testing, and repair should use established labor times outside this article. |
| TSB 26-2325 | 2026-10-05. Service bulletin. Some of the vehicles listed in the Model statement above may exhibit a front courtesy lamp that is inoperative. This may be due to a concern with the front courtesy lamp light module. |
| SSM 55215 | 2026-10-02. Service bulletin. Some 2022-2024 Maverick hybrid vehicles may exhibit various electrical symptoms and/or a no crank/no start condition related to an intermittent 12V battery drain that has discharged the 12V battery. This may be due to the software in the anti-lock brake system (ABS) module. To correct this condition, download and run the "ABS - Anti-lock Brake System (ABS) Module Software Update" and "ACCM - Air Conditioning Control Module (ACCM) Software Update" applications using the latest software level of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming use causal part 2005 and labor operations 10654C and 12651D along with MT2005SSM up to 0.7 hours for the ABS, ACCM, PCM, and SOBDMC as needed. |
| SYNC-26.2.8.5 Ranger | 2026-09-28. Over-the-air update. Quality improvements include: -Enhanced AndroidAuto and Apple CarPlay connectivity |
| SSM 55157 | 2026-09-15. Service bulletin. Some 2022-2024 Maverick Hybrid vehicles may exhibit an intermittent vibration and/or crunching noise after a cold start while the engine is running with the vehicle stationary in drive with no throttle input and brakes applied. An intermittent engine rocking or rolling motion in one direction may also be observed while the concern is present with the hood open.<br /><br /> The noise may be present with no drivability concerns, relevant diagnostic trouble codes (DTC) stored, warning indicators illuminated and/or warning messages displayed. The noise may reduce or be eliminated after several minutes of driving when the powertrain warms up.<br /><br /> This condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected in Q4 of 2026. Replacement of the engine or transmission will not resolve this condition. Monitor Professional Technician System (PTS) for additional information and schedule s |
| TSB 26-2414 | 2026-09-14. Service bulletin. This article supersedes 26-2058 Reason for update: update the TSB title and TSB issue to include new DTCs Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: * Intermittent or permanent no reverse (R) engagement * Illuminated MIL with DTC P0767 or P0765:7E stored in the powertrain control module (PCM) In addition to the required conditions, the vehicle may also exhibit a harsh reverse engagement, P0766, P0765:7F, P0736 and/or P2703 stored in the PCM. This may be due to an internal mechanical concern with the selectable one-way clutch (SOWC). |
| SSM 55149 | 2026-09-12. Service bulletin. Some 2021-2024 Bronco Sport vehicles equipped with a 1.5L may exhibit a lack of air conditioning (A/C) cooling while at a stop and idling in ambient temperatures of 100°F (38°C) or higher. In addition, there are no diagnostic trouble codes (DTC) present related to A/C system functionality, refrigerant charge levels are to specification and system is free of refrigerant leaks and/or A/C compressor related concerns. Customers may also report that A/C system cooling will be restored once the vehicle starts moving or placed in park/neutral.<br /><br /> This condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected in Q4 2026. Replacement or reprogramming of any components will not resolve this condition. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available.<br /><br /> If the vehicle exhibit |
| ECG-26.2.12.3 Bronco,Esca | 2026-09-11. Over-the-air update. Quality improvements include: -ePrivacy enhancements |
| TSB 26-2395 | 2026-09-01. Service bulletin. This article supersedes 26-2287. Reason for update: update the labor operation numbers to add MT to operations C, F, G, H, J, K, L and M, and correct the part number LIMZ-4A015-B to L1MZ-4A015-B. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: Harsh engagement Delayed engagement Harsh shift Delayed shift Illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC)s P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to axial movement of the CDF clutch cylinder sleeve causing hydraulic circuit leaks. NOTE: If internal transmission service is required to address a concern detected with the CDF clutch cylinder following this article, technicians should carefully inspect and replace other transmission components and flush transmission fluid cooler only as ne |