Service bulletin RCA-10-23-002-1
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10235683 |
| Published by NHTSA | 2023-05-04 |
| Manufacturer's number | RCA-10-23-002-1 |
| Manufacturer's date | 2023-04-25 |
| NHTSA component | STEERING |
NHTSA's summary
Rivian is initiating a customer satisfaction campaign for some model year 2022 and 2023 R1T and R1S vehicles. On these vehicles, the steering wheel may not be properly aligned to the steering rack. This condition is noticeable to the customer but would not result in any changes in the performance of the vehicle. Rivian will inspect the steering wheel alignment and, if necessary, realign the components. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Steering
| RIVIAN R1S | 2022, 2023 |
|---|---|
| RIVIAN R1T | 2022, 2023 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 22V744000 | 2022-10-06. SUSPENSION:FRONT:CONTROL ARM:UPPER ARM; STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM |
|---|
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| RSB-10-23-001-1 | 2023-07-06. Service bulletin. Rivian is launching a technical service bulletin for some model year 2022 and 2023 R1T and R1S vehicles. In some situations, the driver may notice a slight vibration or oscillation of the steering wheel at 70 mph or above, causing a perceived quality issue. Steering function is not affected. Upon customer complaint of a vibrating steering wheel, Rivian will replace the steering wheel with a version that is less prone to vibration. |
|---|---|
| RCA-78-22-005-1 | 2022-05-06. Service bulletin. Rivian is initiating a customer satisfaction campaign for some model year 2022 R1T vehicles that may have been built with a low clearance condition between the cowl harness and the steering column. If the cowl harness touches the steering column and this condition persists over time, the vehicle may experience a wear-through condition of the wires in the cowl harness. The potential wear-through condition may affect the steering angle sensor and/or turn signal wiring. If the steering angle sensor wiring is affected, the vehicle will enter into a reduced performance safe-state mode and a "Limited Performance Mode" indicator light will illuminate on the driver display alerting the driver to have service performed on their vehicle. If the turn signal wiring is affected, the turn signals may not properly function and a fault indicator light will illuminate on the driver display alerting the driver to have service performed. Rivian will install a cable tie to ensure clearance between the cowl harness and the steering column. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles. |