Service bulletin S39893
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10234659 |
| Published by NHTSA | 2023-04-24 |
| Manufacturer's number | S39893 |
| Manufacturer's date | 2019-09-12 |
| NHTSA component | ELECTRICAL SYSTEM |
NHTSA's summary
Volvo Car USA LLC and Volvo Car Canada LTD (Volvo) on behalf of Volvo Car Corporation, has decided to launch Service Action S39893 on certain model year 2017 - 2018 XC90 and 2018 XC60 and S90 vehicles. Volvo has identified that the Vehicle Connectivity Module (VCM) backup battery may be depleted while the vehicle is plugged in and charging the high voltage battery. This could result in a ?Volvo On Call Service Required? message displayed in the Driver Information Module (DIM). This condition has no effect on the vehicle?s drivability or performance.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Electrical system
| VOLVO S90 | 2017, 2018 |
|---|---|
| VOLVO XC60 | 2017, 2018 |
| VOLVO XC90 | 2017, 2018 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 21V273000 | 2021-04-21. ELECTRICAL SYSTEM:SOFTWARE |
|---|---|
| 18V800000 | 2018-11-13. ELECTRICAL SYSTEM:SOFTWARE |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| 34295.9.0 | 2026-04-07. Service bulletin. This is a Technical Journal: Text plus 2 attachments 1 PDF and 1 PNG - High Voltage Battery repairs. Always repair the battery according to the methods in VIDA. This TJ is a guide to the kinds of repairs that can be done instead of a complete HV battery replacement. Parts, methods, and tools are now available to repair almost all faults within the High Voltage Battery. |
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| 36757 | 2026-02-05. Service bulletin. This is a Technical Journal: Text plus TJI 528994 - Charge Lid Hard to open/close. begin with replacing the actuator in the lock mechanism |
| 36916 | 2025-08-18. Service bulletin. This is a Technical Journal: VCM Backup Battery Replacement with VCM-U105000. Replace the VCM Backup Battery and download the relevant Software. |
| 35755 | 2025-07-09. Service bulletin. This is a Technical Journal: BEV and LR-PHEV SW Update for High Voltage Battery Balancer. The Balancer software must be upgraded to version OTG_192-411899-H00-029 or higher |
| 35755 | 2025-07-09. Service bulletin. This is a Technical Journal: BEV and LR-PHEV SW Update for High Voltage Battery Balancer. The Balancer software must be upgraded to version OTG_192-411899-H00-029 or higher |
| 36961 | 2025-04-09. Service bulletin. This is a Technical Journal: Improved 12V battery test in VIDA. Service: Don´t charge the battery before the test, jump start the vehicle if needed. Read out the vehicle with VIDA and start the test. |
| TJ 34295 | 2025-04-09. Service bulletin. This is a Technical Journal: High Voltage Battery repairs. Always repair the battery according to the methods in VIDA. |
| 36757 | 2024-10-30. Service bulletin. This is a Technical Journal: Charge Lid Hard to open/close. begin with replacing the actuator in the lock mechanism |
| TJ36961.2.1-2024-08-07 | 2024-09-19. Other. This is a Technical Journal: Improved 12V battery test in VIDA. Improved 12V battery test in VIDA |
| TJ27536.21.1-2024-08-07 | 2024-09-19. Other. Information about valid Software partnumbers to order and download Software for "PDS" Pre-Delivery Service |