Service bulletin PC963 2023 Muran

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

NHTSA's summary

HVAC Pipe Inspection *****Dealer Announcement***** Nissan is conducting a dealer inventory Quality Action to inspect the HVAC pipe, and if necessary replace the high-pressure flexible hose on specific MY2023 Nissan Murano vehicles identified in Service Comm and National Service History – Open Campaigns. Due to a supplier issue that has since been corrected, the HVAC high-pressure flexible hose may not meet specification. This issue can potentially lead to a refrigerant leak and reduced cooling performance. Affected vehicles are subject to stop sale and are either currently in dealer inventory or assigned and in transit to the dealer. *****What Dealers Should Do***** PLEASE FOLLOW THE ATTACHED INSPECTION INSTRUCTIONS: 1. Verify if vehicles are affected by this quality action using Service Comm or DBS National Service History – Open Campaigns I.D. PC963 • New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). • Refer to NPSB 15-460 for additional information • Please continue to check newly arriving inventory for campaign applicability. 2. Please do not drive, loan, sell or trade the specific vehicles in dealer inventory subject to this quality action. 3. Use the attached procedure to remedy any vehicles affected by this quality action prior to sale. 4. Once remedied, dealers should submit the applicable warranty claim for the action performed so it can be closed in Service Comm and release the vehicle for sale.

The document

• NHTSA's copy of the document (PDF)
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The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Glass, wipers and mirrors, Heating and air conditioning

Listing a model year does not mean every vehicle of it is concerned: the document says which.

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