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Service bulletin SM 14-2023

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10233223
Published by NHTSA2023-04-06
Manufacturer's numberSM 14-2023
Manufacturer's date2023-03-17
NHTSA componentEQUIPMENT

NHTSA's summary

This special notice is to inform dealers to return the parts listed only order the successor parts going forward.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
VOLKSWAGEN ATLAS2018, 2019, 2020, 2021, 2022, 2023
VOLKSWAGEN ATLAS CROSS SPORT2020, 2021, 2022, 2023
VOLKSWAGEN E-GOLF2018, 2019, 2020
VOLKSWAGEN GOLF2018, 2019, 2020, 2021
VOLKSWAGEN JETTA2018, 2019, 2020, 2021, 2022, 2023
VOLKSWAGEN TIGUAN2017, 2018, 2019, 2020, 2021, 2022, 2023

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
22V5140002022-07-20. EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
22V0860002022-02-16. EQUIPMENT:OTHER:LABELS
20V3720002020-06-24. EQUIPMENT:OTHER:LABELS
19V2410002019-03-27. EQUIPMENT:OTHER:LABELS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
VIN4APIN202404082024-05-06. Service bulletin. Customer states rattle from below the vehicle Customer states MIL-on, P0442 stored in ECM memory Customer states Mill-on, P0462 and/or P0463 stored in ECM memory Customer states rattle noise from below the vehicle Customer states key FOB lock/unlock functions do not work via button press (not KESSY) Customer states driver and/or passenger front seat cover discolored Customer states seat belt won't retract Customer states sunroof cracked Customer states windshield has a visual imperfection
VWM14062024-04-22. Service bulletin. Volkswagen Care Maintenance Plans Claim Coding (Volkswagen Care and Volkswagen Care Plus)
VWM14042024-04-22. Service bulletin. Volkswagen Carefree Maintenance Program ? VW e-Golf Model Year 2015 and Newer
VWM14022024-04-22. Service bulletin. This communication contains important information and SAGA claim entry requirements for the Volkswagen Carefree Maintenance Program for all Model Year 2015 and newer VW models with Gasoline Engines.
9114042024-04-15. Service bulletin. Infotainment Worksheet (U.S. Only)
VIN4APIN202403272024-04-04. Service bulletin. Customer states rattle from below the vehicle Customer states MIL-on, P0442 stored in ECM memory Customer states Mill-on, P0462 and/or P0463 stored in ECM memory Customer states rattle noise from below the vehicle Customer states key FOB lock/unlock functions do not work via button press (not KESSY) Customer states sunroof cracked Customer states rear spoiler is loose Customer states driver and/or passenger front seat cover discolored Customer states seat belt won't retract Customer states windshield has a visual imperfection Customer states the sunshade doesn't operate/bound up
VIN4APIN202403182024-04-04. Service bulletin. Customer states rattle from below the vehicle Customer states MIL-on, P0442 stored in ECM memory Customer states Mill-on, P0462 and/or P0463 stored in ECM memory Customer states rattle noise from below the vehicle Customer states key FOB lock/unlock functions do not work via button press (not KESSY) Customer states sunroof cracked Customer states rear spoiler is loose Customer states driver and/or passenger front seat cover discolored Customer states seat belt won't retract Customer states the sunshade doesn't operate/bound up
V9123032070941_22024-04-04. Service bulletin. Infotainment system freezes and/or reboots, will not turn on/boot up, loses sound and/or volume controls malfunctions, Navigation malfunctions, App-Connect malfunctions, SiriusXM radio malfunctions
VW Mult Clos2024-02-06. Service bulletin. Multiples campaign closures: 37L3, 37L7, 96D6, 51G4, 60D8, 06A2, 19O6, 40M3 and 97AM.
VIN4APIN202401312024-02-06. Service bulletin. Customer states rattle from below the vehicle Customer states MIL-on, P0442 stored in ECM memory Customer states Mill-on, P0462 and/or P0463 stored in ECM memory Customer states MIL-on, P0442 stored in ECM memory Customer states seat memory is inoperative Customer states driver's seat creaking or squeaking while driving or when getting in and out of vehicle Customer states key FOB lock/unlock functions do not work via button press (not KESSY) Customer states seat memory is inoperative Customer states blower motor inoperative Customer states sunroof cracked Customer states rear spoiler is loose Customer states seat belt won't retract