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Service bulletin 2022120009

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10232555
Published by NHTSA2023-03-06
Manufacturer's number2022120009
Manufacturer's date2023-01-18
NHTSA componentPOWER TRAIN:AUTOMATIC TRANSMISSION; ELECTRICAL SYSTEM; POWER TRAIN

NHTSA's summary

Update Software - Comfort Function

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Transmission and driveline, Automatic transmission

Vehicles listed
MERCEDES-BENZ SPRINTER 15002019, 2020, 2021, 2022 (the catalog's model; the bulletin names a series or trim of it)
MERCEDES-BENZ SPRINTER 25002019, 2020, 2021, 2022 (the catalog's model; the bulletin names a series or trim of it)
MERCEDES-BENZ SPRINTER 35002019, 2020, 2021, 2022 (the catalog's model; the bulletin names a series or trim of it)
MERCEDES-BENZ SPRINTER 45002019, 2020, 2021, 2022 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
22V7960002022-10-21. POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
22V2790614-12023-03-06. Service bulletin. Update Software - Comfort Function
22V27906112023-03-06. Service bulletin. (RC)Update Park Lock Function
TIF-0212022-08-02. Service bulletin. Mercedes-Benz has initiated a Recall Campaign for Model Year 2020 Sprinter vehicles to update the Engine Control Unit (ECU) software and Transmission Control Unit (TCU) software in these vehicles. To ensure your vehicle is in compliance with emissions regulations and is covered by the full protection of the emission warranty provisions, it is recommended that you have your vehicle serviced as soon as possible. Failure to do so could be deemed a lack of proper maintenance on your vehicle. This Recall Campaign does not cover any other components, and standard warranty terms and exclusions apply to those components.
CSA-0202022-08-02. Service bulletin. Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Sprinter vehicles, the Engine Control Unit (ECU) software, Transmission Control Unit (TCU) software and Dosing Control Unit (DCU) software does not correspond to current series production specifications. An authorized Mercedes-Benz Sprinter dealer will update the Engine Control Unit (ECU) software, Transmission Control Unit (TCU) software and Dosing Control Unit (DCU) software.
LI54.21-N-0695242020-11-30. Service bulletin. Veicle cannot be started, various messages in strument cluster, gears can't engage, or ignition can't be switched on. Water entry or condensation on vehicle. Check control units and replace if necessary.
LI54.21-N-0695242020-04-27. Service bulletin. Diverse messages in instrument cluster, vehicle fails to start, gears cannot be engaged