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Service bulletin LI54.21-N-069524

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10174343
Published by NHTSA2020-04-27
Manufacturer's numberLI54.21-N-069524
Manufacturer's date2020-03-12
NHTSA componentPOWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL); ENGINE

NHTSA's summary

Diverse messages in instrument cluster, vehicle fails to start, gears cannot be engaged

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Engine, Transmission and driveline, Automatic transmission

Vehicles listed
MERCEDES-BENZ SPRINTER (VS30)2019 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
22V7960002022-10-21. POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
20221200092023-03-06. Service bulletin. Update Software - Comfort Function
22V2790614-12023-03-06. Service bulletin. Update Software - Comfort Function
22V27906112023-03-06. Service bulletin. (RC)Update Park Lock Function
CSA-0202022-08-02. Service bulletin. Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Sprinter vehicles, the Engine Control Unit (ECU) software, Transmission Control Unit (TCU) software and Dosing Control Unit (DCU) software does not correspond to current series production specifications. An authorized Mercedes-Benz Sprinter dealer will update the Engine Control Unit (ECU) software, Transmission Control Unit (TCU) software and Dosing Control Unit (DCU) software.
LI54.21-N-0695242020-11-30. Service bulletin. Veicle cannot be started, various messages in strument cluster, gears can't engage, or ignition can't be switched on. Water entry or condensation on vehicle. Check control units and replace if necessary.