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Service bulletin 15-NA-017

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10232469
Published by NHTSA2023-03-04
Manufacturer's number15-NA-017
Manufacturer's date2023-02-27
NHTSA componentEQUIPMENT

NHTSA's summary

This Warranty Administration bulletin provides policy information on Causal Part requirements for transactions submitted to GM for payment.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
BUICK ALLURE2009
BUICK CASCADA2016, 2017, 2018, 2019
BUICK ENCLAVE2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
BUICK ENCORE2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022
BUICK ENCORE2023
BUICK ENCORE GX2020, 2021, 2022, 2023
BUICK ENVISION2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
BUICK LACROSSE2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
BUICK LACROSSE2020
BUICK LESABRE2013
BUICK LUCERNE2009, 2010, 2011
BUICK LUCERNE2012
BUICK REGAL2009 to 2010
BUICK REGAL2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
BUICK REGAL TOURX2018
BUICK REGAL TOURX2020
BUICK VERANO2012, 2013, 2014, 2015, 2016, 2017
CADILLAC ATS2013, 2014, 2015, 2016, 2017, 2018, 2019
CADILLAC ATS-V2015, 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC CT42020, 2021, 2022, 2023
CADILLAC CT52020, 2021, 2022, 2023
CADILLAC CT62013 to 2015
CADILLAC CT62016, 2017, 2018, 2019, 2020
CADILLAC CT62021
CADILLAC CTS2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
CADILLAC CTS-V2010, 2011, 2012 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC CTS-V2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC CTS-V2018 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC DTS2009, 2010, 2011
CADILLAC DTS2012
CADILLAC ELR2014, 2015, 2016, 2017
CADILLAC ESCALADE2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
CADILLAC ESCALADE ESV2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE ESV2017, 2018, 2019, 2020, 2021, 2022, 2023
CADILLAC ESCALADE EXT2009, 2010, 2011, 2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE EXT 15002009, 2010, 2011 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE HYBRID2009, 2010, 2011, 2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE NA2021 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC LYRIQ2023
CADILLAC SRX2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
CADILLAC SRX2017 to 2019
CADILLAC STS2009, 2010, 2011
CADILLAC STS2012
CADILLAC XLR2009
CADILLAC XT42018
CADILLAC XT42019, 2020, 2021, 2022, 2023
CADILLAC XT52013 to 2016
CADILLAC XT52017, 2018, 2019, 2020, 2021, 2022, 2023
CADILLAC XT62020, 2021, 2022, 2023
CADILLAC XTS2013, 2014, 2015, 2016, 2017, 2018, 2019
CADILLAC XTS2020
CADILLAC redundant LYRIQ2023
CHEVROLET 35002014 to 2015
CHEVROLET 35002016
CHEVROLET 35002017 to 2019
CHEVROLET 35002020
CHEVROLET 35002021
CHEVROLET 35002022
CHEVROLET 45002016
CHEVROLET 45002017 to 2019
CHEVROLET 45002020
CHEVROLET 45002022
CHEVROLET 4500HD2017, 2018, 2019, 2020, 2021, 2022
CHEVROLET 4500XD2017, 2018, 2019, 2020, 2021, 2022
CHEVROLET 5500HD2017, 2018, 2019, 2020, 2021, 2022
CHEVROLET 5500XD2018, 2019, 2020, 2021, 2022
CHEVROLET 65002019
CHEVROLET 6500HD2022
CHEVROLET AVALANCHE2009, 2010, 2011, 2012, 2013
CHEVROLET AVALANCHE2014
CHEVROLET AVALANCHE 15002009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET AVALANCHE 25002013 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET AVEO2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
CHEVROLET BLAZER2009
CHEVROLET BLAZER2019, 2020, 2021, 2022, 2023
CHEVROLET BOLT EUV2022, 2023
CHEVROLET BOLT EV2017, 2018, 2019, 2020, 2021, 2022, 2023
CHEVROLET C SERIES2009
CHEVROLET C35002018
CHEVROLET C45002009 to 2010
CHEVROLET C65002009
CHEVROLET C75002009
CHEVROLET C85002009
CHEVROLET CAMARO2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
CHEVROLET CAPRICE2011 to 2018
CHEVROLET CAPRICE POLICE PURSUIT2012 to 2017
CHEVROLET CAPTIVA2009 to 2018
CHEVROLET CAPTIVA SPORT2009
CHEVROLET CAPTIVA SPORT2010, 2011, 2012
CHEVROLET CHEVEROLET SS2014 to 2017
CHEVROLET CHEYENNE2017
CHEVROLET CITY EXPRESS2015, 2016
CHEVROLET CITY EXPRESS2018
CHEVROLET COBALT2009, 2010
CHEVROLET COBALT2011 to 2017
CHEVROLET COBALT SS2009, 2010 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET COLORADO2009, 2010, 2011, 2012
CHEVROLET COLORADO2013 to 2014
CHEVROLET COLORADO2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
CHEVROLET CORVETTE2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
CHEVROLET CORVETTE ZR12009 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET CRUZE2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
CHEVROLET EQUINOX2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
CHEVROLET EXPRESS2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
CHEVROLET EXPRESS 15002009, 2010, 2011, 2012 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 15002014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 25002009, 2010, 2011 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 25002014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 25002023 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 35002009, 2010 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 35002012 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 35002014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 35002023 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 45002009 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 45002012 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 45002014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 45002016 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS CUTAWAY2013 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET G VAN BUS2009 to 2011
CHEVROLET G45002018
CHEVROLET HHR2009, 2010, 2011
CHEVROLET IMPALA2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
CHEVROLET LOW CAB FORWARD 35002016 to 2019
CHEVROLET LOW CAB FORWARD 45002016 to 2017
CHEVROLET LOW CAB FORWARD 55002016 to 2017
CHEVROLET LOW CAB FORWARD 65002018
CHEVROLET LUMINA2014
CHEVROLET MALIBU2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
CHEVROLET MALIBU ECO2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET MALIBU HYBRID2009, 2010 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET MALIBU HYBRID2016, 2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET MONTE CARLO2010
CHEVROLET N3002014 to 2016
CHEVROLET N3002018
CHEVROLET N300 MAX2017
CHEVROLET ONIX2021
CHEVROLET OPTRA2016
CHEVROLET ORLANDO2017
CHEVROLET S102016 to 2018
CHEVROLET SILVERADO 15002009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 35002009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 45002019, 2020, 2021, 2022, 2023 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 55002019, 2020, 2021 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 55002023 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 65002019 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 65002021, 2022, 2023 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SONIC2011
CHEVROLET SONIC2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
CHEVROLET SPARK2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022
CHEVROLET SPARK EV2014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SS2018
CHEVROLET SUBURBAN2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
CHEVROLET SUBURBAN 15002009, 2010, 2011 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN 15002021, 2022 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN 25002009, 2010, 2011 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET T SERIES2009
CHEVROLET T SERIES2010
CHEVROLET T65002009
CHEVROLET T75002009
CHEVROLET T85002009
CHEVROLET TAHOE2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
CHEVROLET TAHOE HYBRID2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET TAHOE POLICE PURSUIT2010, 2011, 2012, 2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET TRAILBLAZER2009
CHEVROLET TRAILBLAZER2013 to 2014
CHEVROLET TRAILBLAZER2017 to 2020
CHEVROLET TRAILBLAZER2021, 2022, 2023
CHEVROLET TRAILBLAZER 3602009 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET TRAVERSE2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
CHEVROLET TRAX2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022
CHEVROLET UPLANDER2009
CHEVROLET VOLT2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
CHEVROLET W-SERIES2009 to 2011
CHEVROLET W35002009 to 2010
CHEVROLET W45002009 to 2010
CHEVROLET W55002009 to 2010
CHEVROLET duplicate SILVERADO 55002019
GMC ACADIA2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
GMC C SERIES2009
GMC C45002009
GMC C55002009
GMC C65002009
GMC C75002009
GMC C85002009
GMC CANYON2009, 2010, 2011, 2012, 2013
GMC CANYON2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
GMC DENALI2009 to 2015
GMC ENVOY2009
GMC ENVOY2010 to 2013
GMC ENVOY 3602009 (the catalog's model; the bulletin names a series or trim of it)
GMC EXPRESS2009
GMC G VAN BUS2009 to 2011
GMC G35002017 to 2018
GMC HUMMER EV PICKUP2022, 2023
GMC SAVANA2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
GMC SAVANA 15002009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
GMC SAVANA 25002009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it)
GMC SAVANA 35002009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 15002009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023 (the catalog's model; the bulletin names a series or trim of it)

And 26 more lines, in the JSON.

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20221602022-03-31. Accessories
21V4960002021-07-01. EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
20201652020-04-16. Accessories
20194942019-10-03. Accessories
19V4280002019-06-11. EQUIPMENT
20192052019-04-26. Accessories
20182122018-04-27. Accessories
18V2670002018-04-26. EQUIPMENT
13V5440002015-10-30. EQUIPMENT:OTHER:LABELS
14V3450002014-06-18. EQUIPMENT; VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
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PI0488C2024-05-06. Service bulletin. Diagnostic Information for Transmission.
PI0476A2024-05-06. Service bulletin. Revised Installation Instructions for Accessory Windbreak.
PI0408A2024-05-06. Service bulletin. Information on Tire Rotation Recommendations.
23-NA-0642024-05-02. Service bulletin. This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
21-NA-2492024-05-01. Service bulletin. This service bulletin provides repair information to correct a customer concern of the carpet appearance near the center console area.
N2424371202024-04-30. Service bulletin. Customer Satisfaction Program - Certain vehicles may not contain the hardware necessary to support Bluetooth connectivity or Wi-Fi hotspot capability. Dealers will provide the customer with a reimbursement check in the amount of $60.00 (USD), $60.00 (CAD).
PI0718B2024-04-29. Service bulletin. Audio System Speaker Rattle, Buzz Noise, Poor Sound
PI0693C2024-04-29. Service bulletin. Unable to Access MP3 Files on CD, Bluetooth Connectivity, No Audio After a Bluetooth CALL.