Service bulletin 18-NA-263
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10232143 |
| Published by NHTSA | 2023-02-28 |
| Manufacturer's number | 18-NA-263 |
| Manufacturer's date | 2023-02-17 |
| NHTSA component | EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
NHTSA's summary
This warranty administration bulletin provides policy information for variable diagnostic time allowances on select labor operations (U.S. Only).
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Equipment and accessories, Labels and manuals
| BUICK CASCADA | 2016, 2017, 2018, 2019 |
|---|---|
| BUICK ENCLAVE | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023 |
| BUICK ENCORE | 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022 |
| BUICK ENCORE | 2023 |
| BUICK ENCORE GX | 2020, 2021, 2022, 2023 |
| BUICK ENVISION | 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023 |
| BUICK LACROSSE | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019 |
| BUICK LACROSSE | 2020 |
| BUICK LESABRE | 2013 |
| BUICK LUCERNE | 2010, 2011 |
| BUICK LUCERNE | 2012 |
| BUICK REGAL | 2010 |
| BUICK REGAL | 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020 |
| BUICK REGAL TOURX | 2018 |
| BUICK REGAL TOURX | 2020 |
| BUICK VERANO | 2012, 2013, 2014, 2015, 2016, 2017 |
| CADILLAC ATS | 2013, 2014, 2015, 2016, 2017, 2018, 2019 |
| CADILLAC ATS-V | 2015, 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it) |
| CADILLAC CT4 | 2020, 2021, 2022, 2023 |
| CADILLAC CT5 | 2020, 2021, 2022, 2023 |
| CADILLAC CT6 | 2013 to 2015 |
| CADILLAC CT6 | 2016, 2017, 2018, 2019, 2020 |
| CADILLAC CT6 | 2021 |
| CADILLAC CTS | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019 |
| CADILLAC CTS-V | 2010, 2011, 2012 (the catalog's model; the bulletin names a series or trim of it) |
| CADILLAC CTS-V | 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it) |
| CADILLAC CTS-V | 2018 (the catalog's model; the bulletin names a series or trim of it) |
| CADILLAC DTS | 2010, 2011 |
| CADILLAC DTS | 2012 |
| CADILLAC ELR | 2014, 2015, 2016, 2017 |
| CADILLAC ESCALADE | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023 |
| CADILLAC ESCALADE ESV | 2010, 2011, 2012, 2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it) |
| CADILLAC ESCALADE ESV | 2017, 2018, 2019, 2020, 2021, 2022, 2023 |
| CADILLAC ESCALADE EXT | 2010, 2011, 2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it) |
| CADILLAC ESCALADE EXT 1500 | 2010, 2011 (the catalog's model; the bulletin names a series or trim of it) |
| CADILLAC ESCALADE HYBRID | 2010, 2011, 2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it) |
| CADILLAC ESCALADE NA | 2021 (the catalog's model; the bulletin names a series or trim of it) |
| CADILLAC LYRIQ | 2023 |
| CADILLAC SRX | 2010, 2011, 2012, 2013, 2014, 2015, 2016 |
| CADILLAC SRX | 2017 to 2019 |
| CADILLAC STS | 2010, 2011 |
| CADILLAC STS | 2012 |
| CADILLAC XT4 | 2018 |
| CADILLAC XT4 | 2019, 2020, 2021, 2022, 2023 |
| CADILLAC XT5 | 2013 to 2016 |
| CADILLAC XT5 | 2017, 2018, 2019, 2020, 2021, 2022, 2023 |
| CADILLAC XT6 | 2020, 2021, 2022, 2023 |
| CADILLAC XTS | 2013, 2014, 2015, 2016, 2017, 2018, 2019 |
| CADILLAC XTS | 2020 |
| CADILLAC redundant LYRIQ | 2023 |
| CHEVROLET 3500 | 2014 to 2015 |
| CHEVROLET 3500 | 2016 |
| CHEVROLET 3500 | 2017 to 2019 |
| CHEVROLET 3500 | 2020 |
| CHEVROLET 3500 | 2021 |
| CHEVROLET 3500 | 2022 |
| CHEVROLET 4500 | 2016 |
| CHEVROLET 4500 | 2017 to 2019 |
| CHEVROLET 4500 | 2020 |
| CHEVROLET 4500 | 2022 |
| CHEVROLET 4500HD | 2017, 2018, 2019, 2020, 2021, 2022 |
| CHEVROLET 4500XD | 2017, 2018, 2019, 2020, 2021, 2022 |
| CHEVROLET 5500HD | 2017, 2018, 2019, 2020, 2021, 2022 |
| CHEVROLET 5500XD | 2018, 2019, 2020, 2021, 2022 |
| CHEVROLET 6500 | 2019 |
| CHEVROLET 6500HD | 2022 |
| CHEVROLET AVALANCHE | 2010, 2011, 2012, 2013 |
| CHEVROLET AVALANCHE | 2014 |
| CHEVROLET AVALANCHE 1500 | 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET AVALANCHE 2500 | 2013 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET AVEO | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018 |
| CHEVROLET BLAZER | 2019, 2020, 2021, 2022, 2023 |
| CHEVROLET BOLT EUV | 2022, 2023 |
| CHEVROLET BOLT EV | 2017, 2018, 2019, 2020, 2021, 2022, 2023 |
| CHEVROLET C3500 | 2018 |
| CHEVROLET C4500 | 2010 |
| CHEVROLET CAMARO | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023 |
| CHEVROLET CAPRICE | 2011 to 2018 |
| CHEVROLET CAPRICE POLICE PURSUIT | 2012 to 2017 |
| CHEVROLET CAPTIVA | 2010 to 2018 |
| CHEVROLET CAPTIVA SPORT | 2010, 2011, 2012 |
| CHEVROLET CHEVEROLET SS | 2014 to 2017 |
| CHEVROLET CHEYENNE | 2017 |
| CHEVROLET CITY EXPRESS | 2015, 2016 |
| CHEVROLET CITY EXPRESS | 2018 |
| CHEVROLET COBALT | 2010 |
| CHEVROLET COBALT | 2011 to 2017 |
| CHEVROLET COBALT SS | 2010 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET COLORADO | 2010, 2011, 2012 |
| CHEVROLET COLORADO | 2013 to 2014 |
| CHEVROLET COLORADO | 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023 |
| CHEVROLET CORVETTE | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023 |
| CHEVROLET CRUZE | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019 |
| CHEVROLET EQUINOX | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023 |
| CHEVROLET EXPRESS | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021 |
| CHEVROLET EXPRESS 1500 | 2010, 2011, 2012 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET EXPRESS 1500 | 2014 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET EXPRESS 2500 | 2010, 2011 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET EXPRESS 2500 | 2014 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET EXPRESS 2500 | 2023 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET EXPRESS 3500 | 2010 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET EXPRESS 3500 | 2012 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET EXPRESS 3500 | 2014 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET EXPRESS 3500 | 2023 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET EXPRESS 4500 | 2012 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET EXPRESS 4500 | 2014 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET EXPRESS 4500 | 2016 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET EXPRESS CUTAWAY | 2013 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET G VAN BUS | 2010 to 2011 |
| CHEVROLET G4500 | 2018 |
| CHEVROLET HHR | 2010, 2011 |
| CHEVROLET IMPALA | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020 |
| CHEVROLET LOW CAB FORWARD 3500 | 2016 to 2019 |
| CHEVROLET LOW CAB FORWARD 4500 | 2016 to 2017 |
| CHEVROLET LOW CAB FORWARD 5500 | 2016 to 2017 |
| CHEVROLET LOW CAB FORWARD 6500 | 2018 |
| CHEVROLET LUMINA | 2014 |
| CHEVROLET MALIBU | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023 |
| CHEVROLET MALIBU ECO | 2013, 2014 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET MALIBU HYBRID | 2010 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET MALIBU HYBRID | 2016, 2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET MONTE CARLO | 2010 |
| CHEVROLET N300 | 2014 to 2016 |
| CHEVROLET N300 | 2018 |
| CHEVROLET N300 MAX | 2017 |
| CHEVROLET ONIX | 2021 |
| CHEVROLET OPTRA | 2016 |
| CHEVROLET ORLANDO | 2017 |
| CHEVROLET S10 | 2016 to 2018 |
| CHEVROLET SILVERADO 1500 | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SILVERADO 2500 | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SILVERADO 3500 | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SILVERADO 4500 | 2019, 2020, 2021, 2022, 2023 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SILVERADO 5500 | 2019, 2020, 2021 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SILVERADO 5500 | 2023 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SILVERADO 6500 | 2019 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SILVERADO 6500 | 2021, 2022, 2023 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SONIC | 2011 |
| CHEVROLET SONIC | 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020 |
| CHEVROLET SPARK | 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022 |
| CHEVROLET SPARK EV | 2014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SS | 2018 |
| CHEVROLET SUBURBAN | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023 |
| CHEVROLET SUBURBAN 1500 | 2010, 2011 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SUBURBAN 1500 | 2021, 2022 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SUBURBAN 2500 | 2010, 2011 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET T SERIES | 2010 |
| CHEVROLET TAHOE | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023 |
| CHEVROLET TAHOE HYBRID | 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET TAHOE POLICE PURSUIT | 2010, 2011, 2012, 2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET TRAILBLAZER | 2013 to 2014 |
| CHEVROLET TRAILBLAZER | 2017 to 2020 |
| CHEVROLET TRAILBLAZER | 2021, 2022, 2023 |
| CHEVROLET TRAVERSE | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023 |
| CHEVROLET TRAX | 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022 |
| CHEVROLET VOLT | 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019 |
| CHEVROLET W-SERIES | 2010 to 2011 |
| CHEVROLET W3500 | 2010 |
| CHEVROLET W4500 | 2010 |
| CHEVROLET W5500 | 2010 |
| CHEVROLET duplicate SILVERADO 5500 | 2019 |
| GMC ACADIA | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023 |
| GMC CANYON | 2010, 2011, 2012, 2013 |
| GMC CANYON | 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023 |
| GMC DENALI | 2010 to 2015 |
| GMC ENVOY | 2010 to 2013 |
| GMC G VAN BUS | 2010 to 2011 |
| GMC G3500 | 2017 to 2018 |
| GMC HUMMER EV PICKUP | 2022, 2023 |
| GMC SANANA | 2010 |
| GMC SAVANA | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023 |
| GMC SAVANA 1500 | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it) |
| GMC SAVANA 2500 | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it) |
| GMC SAVANA 3500 | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it) |
| GMC SIERRA 1500 | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023 (the catalog's model; the bulletin names a series or trim of it) |
| GMC SIERRA 2500 | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023 (the catalog's model; the bulletin names a series or trim of it) |
| GMC SIERRA 3500 | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023 (the catalog's model; the bulletin names a series or trim of it) |
| GMC SIERRA DENALI | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020 (the catalog's model; the bulletin names a series or trim of it) |
| GMC T7500 | 2010 |
| GMC TERRAIN | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023 |
| GMC TERRAIN NA | 2022 (the catalog's model; the bulletin names a series or trim of it) |
| GMC TOPKICK | 2010 to 2013 |
| GMC W-SERIES | 2010 to 2011 |
| GMC W3500 | 2010 |
| GMC W4500 | 2010 |
| GMC W5500 | 2010 |
| GMC YUKON | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023 |
| GMC YUKON DENALI | 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it) |
| GMC YUKON DENALI | 2015, 2016, 2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it) |
| GMC YUKON DENALI XL | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it) |
| GMC YUKON HYBRID | 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it) |
| GMC YUKON XL | 2010, 2011 |
| GMC YUKON XL | 2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it) |
| GMC YUKON XL | 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023 |
| GMC YUKON XL 1500 | 2010, 2011 (the catalog's model; the bulletin names a series or trim of it) |
| GMC YUKON XL 1500 | 2012 (the catalog's model; the bulletin names a series or trim of it) |
| GMC YUKON XL 2500 | 2010, 2011 (the catalog's model; the bulletin names a series or trim of it) |
| GMC YUKON XL 2500 | 2012, 2013 (the catalog's model; the bulletin names a series or trim of it) |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 2022160 | 2022-03-31. Accessories |
|---|---|
| 21V496000 | 2021-07-01. EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER |
| 2021365 | 2021-06-10. Accessories |
| 21V440000 | 2021-06-10. EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT:STAND |
| 2021151 | 2021-03-15. Label |
| 20V295000 | 2020-05-21. EQUIPMENT:OTHER:LABELS; TIRES |
| 2020165 | 2020-04-16. Accessories |
| 2019494 | 2019-10-03. Accessories |
| 19V428000 | 2019-06-11. EQUIPMENT |
| 2019205 | 2019-04-26. Accessories |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| 22-NA-096 | 2024-05-08. Service bulletin. This informational bulletin provides information for dealers/technicians on Customer Education Bulletin for Google Built-in Radio. |
|---|---|
| PI0572B | 2024-05-06. Service bulletin. Information on COAX Repair Kit Availability. |
| PI0488C | 2024-05-06. Service bulletin. Diagnostic Information for Transmission. |
| PI0476A | 2024-05-06. Service bulletin. Revised Installation Instructions for Accessory Windbreak. |
| PI0408A | 2024-05-06. Service bulletin. Information on Tire Rotation Recommendations. |
| 23-NA-064 | 2024-05-02. Service bulletin. This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships. |
| 21-NA-249 | 2024-05-01. Service bulletin. This service bulletin provides repair information to correct a customer concern of the carpet appearance near the center console area. |
| N242437120 | 2024-04-30. Service bulletin. Customer Satisfaction Program - Certain vehicles may not contain the hardware necessary to support Bluetooth connectivity or Wi-Fi hotspot capability. Dealers will provide the customer with a reimbursement check in the amount of $60.00 (USD), $60.00 (CAD). |
| PI0718B | 2024-04-29. Service bulletin. Audio System Speaker Rattle, Buzz Noise, Poor Sound |
| PI0693C | 2024-04-29. Service bulletin. Unable to Access MP3 Files on CD, Bluetooth Connectivity, No Audio After a Bluetooth CALL. |