Service bulletin 19-002-23
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10231789 |
| Published by NHTSA | 2023-02-13 |
| Manufacturer's number | 19-002-23 |
| Manufacturer's date | 2023-01-21 |
| NHTSA component | STEERING |
NHTSA's summary
Outer Tie Rod Ball And Socket Noise This bulletin involves removing, greasing and reinstalling both tie rod outer ball joints. The customer may describe the following: Outer tie rod ball and socket noise. Noise noticed during steering wheel rotation after vehicle mileage between 1,000 km (621 miles) and 3,000 km (1,864 miles) and when the tie rodsachieve a temperature greater than 60 °C (140 °F).
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Steering
| JEEP COMPASS | 2022 |
|---|
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 113450 | 2026-07-23. Service bulletin. CLOCKSPRING - STEERING COLUMN CONTROL MODULE |
|---|---|
| 113449 | 2026-07-23. Service bulletin. CLOCKSPRING - STEERING COLUMN CONTROL MODULE |
| 107215 | 2025-10-02. Service bulletin. CLOCKSPRING - STEERING COLUMN CONTROL MODULE |
| 107349 | 2025-10-02. Service bulletin. CLOCKSPRING - STEERING COLUMN CONTROL MODULE |
| 0823223 | 2023-12-18. Service bulletin. USB update to S27.10 for UTN radio - Japan The customer may describe one or more of the following: ? **Customer not receiving the map updates via the USB.** ? Menu for Active Lane Management is missing two settings, Lane Warning and Steering Assist Strength. This bulletin involves updating the radio software with USB to **S27.10.** |
| 1900323 | 2023-10-02. Service bulletin. Steering Wheel Off-Center Customers may experience the steering wheel is off-center. This bulletin involves re-centering the steering wheel. |
| 1900323 | 2023-07-31. Service bulletin. Steering Wheel Off-Center Customers may experience the steering wheel is off-center. This bulletin involves re-centering the steering wheel. |
| 1900323 | 2023-05-30. Service bulletin. Steering Wheel Off-Center Customers may experience the steering wheel is off-center. This bulletin involves re-centering the steering wheel. |
| 9004392 | 2023-01-17. Service bulletin. Driver Airbag with Module Damper Model year 2022 Jeep Compass, Jeep Grand Cherokee L, Jeep Grand Cherokee, Jeep Wagoneer and Jeep Grand Wagoneer all utilize next generation Driver Airbag (DAB) and steering wheel systems. These new systems use the mass of the DAB as a damper to reduce steering wheel vibration experienced by the driver. The DAB is still securely attached to the steering wheel but now has specially tuned isolators to allow a small amount of damping movement of the DAB. A driver of these vehicles may, at times, notice this movement or vibration of the DAB within the steering wheel compared to past systems; however, this is normal and an expected function of the damping system. |
| 0816722 | 2023-01-09. Service bulletin. Radio Over The Air R41 to R45 Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from R41 to R45.National launch for this FOTA update is expected to begin September 19, 2022. Customers may experience one or more of the following:Radio display is blank (rear view camera still operable). Comfort screen oscars and heat wave graphic for steering wheel is gray when they should be white. Assist, SOS, Wi-Fi, IVA and IVM apps are showing on HU screen when ignition is set to run. During "Screen Off", shifting to reverse and then back to park, the screen shows for a second before transitioning back to Screen Off (from R to P), (The desired behavior is screen transitions from the rear view camera back to the Screen Off state when the vehicle is taken out ofReverse). Priority volume is not working on SCA radio channels. Status Bar Icons are not functioning in Android Auto projection page. Cannot add any apps as shortcuts on widgets screen. Radio displays a blank screen for app selection. Slow screen transitions from playing to browse tab in media App and slow system responses observed. User able to add Driver/Passenger Heated Seat and Heated Wheel shortcut twice. Wireless AA (Galaxy S10+®) is not connecting after over night sleep. If SXM® that receives no satellite signal is registered in preset, the registered FM/AM stations after that cannot be selected by steering wheel controls preset buttons are not displayed when FM/AM is selected in the now playing widget. Home screen to add Media to shortcuts but FM, AM, SXM®, USB are all greyed out blank screen and reset. Home screen got stuck and says "Loading data please wait" for multiple key cycles . Issue recovered after radio hard reset, (rearview camera still operable). |