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Service bulletin 08-008-23

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10231777
Published by NHTSA2023-02-13
Manufacturer's number08-008-23
Manufacturer's date2023-01-12
NHTSA componentELECTRICAL SYSTEM; BACK OVER PREVENTION; WHEELS; STEERING

NHTSA's summary

UAS and UCS Radio Enhancements Customers may experience one or more of the following: **Wi-Fi hotspot connection failure. Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. Mobile Station Integrated Services Digital Network (MSISDN) missing from radio, no connected services working.** Wireless connectivity pairing and/or connection issues. Lost radio presets. Radio channels change by itself. SXMT icon inoperative. SXMT favorite song not displaying/playing. High pitch squeal, pop or hum noise from speakers. Anti-theft code request message. Lines appear across screen. Radio will not switch modes between AM, FM, SAT or Media. Performance control home screen shows ?Norm? mode for engine/transmission even when the vehicle is in ?Drag? mode (LA, LD, LX only). Can not change the time on the clock (LA, LD and LX only). USB hub inoperable (D-Trucks only). Backup camera gridlines missing (D-Trucks only). Device not supported message (D-Trucks only). Remote app inoperative (D-Trucks only). Unable to adjust volume (D-Trucks only). Heated steering wheel inoperable (D-Trucks only). In addition, the following enhancement are included in this update: CarplayT connectivity improvements. Improvement to wireless connectivity phone pairing. Improved sound quality when using a wireless connectivity phone. **This bulletin involves inspecting and if required, updating the radio software level to 40.1. Depending on the radio?s current software level the radio may need a one or two USB update.**

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Driver assistance, Electrical system, Steering, Wheels, Backup camera

Vehicles listed
CHRYSLER 3002018, 2019, 2020, 2021, 2022
DODGE CHALLENGER2018, 2019, 2020, 2021, 2022
DODGE CHARGER2018, 2019, 2020, 2021, 2022
RAM 15002018, 2019, 2020, 2021
RAM 25002018
RAM 35002018

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
23V0590002023-02-09. BACK OVER PREVENTION:DISPLAY FUNCTION
22V6380002022-08-25. BACK OVER PREVENTION:DISPLAY FUNCTION
21V9180002021-11-23. STEERING:STEERING CONTROL MODULE; BACK OVER PREVENTION:DISPLAY FUNCTION
21V4380002021-06-10. BACK OVER PREVENTION:DISPLAY FUNCTION
20V1910002020-09-10. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
20V5120002020-08-27. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
18V3980002018-06-14. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
96C Combo2025-09-24. Service campaign. Customer Satisfaction Notification 96C – Park Assis Module - Dealer Notification
1032892025-03-04. Service bulletin. CAMERA - REAR VIEW
S2208000045 REV.B2024-12-11. Service bulletin. Backup Camera Poor Image Quality Inspection
08032242024-03-18. Service bulletin. Battery Pack Control Module (BPCM) Software Update Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTC)s have been set: ? P0AC0 - Hybrid Battery Pack Current Sensor 1 Circuit Performance. ? P1A29 - Cell Supervisory Circuit A Failure. ? P0DE7 - Hybrid/EV Battery Pack Cell Voltage High. ? P0ABA - Voltage Sense A Circuit. ? P0B3D - Hybrid Battery Voltage Sense "A" Circuit Low. ? P0B3E - Hybrid Battery Voltage Sense "A" Circuit High. ? U3017 - Control Module Timer/Clock Performance. ? P0E55 - DC/DC Converter Current Sensor Circuit "A". ? P0DAF - Hybrid/EV Battery Cell Balancing Circuit "A". ? P0AD4 - Hybrid Battery Pack Air Flow System Insufficient Air Flow. This bulletin involves updating the BPCM with the latest available software.
09001242024-03-18. Service bulletin. Cold Engine Ticking Noise The customer may describe a ticking noise from the exhaust manifold location(s) when cold. This bulletin involves replacing the exhaust manifolds.
08019242024-03-18. Service bulletin. Security Alarm Falsely Activates Customers may experience one or more of the following: ? Alarm going off randomly at night. ? Alarm going off at parking. ? Tilt function not working properly. This bulletin involves performing a Restore Vehicle Configuration and updating the ITM with the latest available software.
08017242024-03-18. Service bulletin. Security Alarm Falsely Activates Customers may experience one or more of the following: ? Alarm going off randomly at night. ? Alarm going off at parking. ? Tilt function not working properly. This bulletin involves performing a Restore Vehicle Configuration and updating the Intrusion Transceiver Module (ITM) with the latest available software.
08064232024-01-02. Service bulletin. Radio Over The Air Updating to QR40.12 Software Version Mobile Wi-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.7 to QR40.12. NOTE: National launch for this FOTA update is expected to begin March 10, 2023. DISCUSSION: Vehicles sold in the U.S. and Canada can now receive software updates ?over-the-air?. Updates to software will occur in a phased roll-out. The software is updated through the built-in cellular modem in the radio.
08045232024-01-02. Service bulletin. Radio Over The Air Updating to 34.42 Software Version ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 34.4 to 34.42.
18016232024-01-02. Service bulletin. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more ofthe following DTCs:P0335 - Crankshaft Position Sensor Circuit. P0339 - Crankshaft Position Sensor Intermittent. Other software enhancement included with this update: Idle stability improvements during Electronic Stability Control (ESC) events.