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Service bulletin PIT5971

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10231661
Published by NHTSA2023-02-13
Manufacturer's numberPIT5971
Manufacturer's date2023-01-24
NHTSA componentEQUIPMENT:ELECTRICAL

NHTSA's summary

This Preliminary information communicates to the technician that GM is aware of this concern with audio loss and the OnStar LED being red. GM is working on a solution to correct this customers concern.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
BUICK ENCLAVE2022, 2023
BUICK ENCORE GX2021, 2022, 2023
BUICK ENVISION2021, 2022, 2023
CADILLAC CT42021, 2022, 2023
CADILLAC CT52021, 2022, 2023
CADILLAC XT42021, 2022, 2023
CADILLAC XT52021, 2022, 2023
CADILLAC XT62021, 2022, 2023
CHEVROLET BLAZER2021, 2022, 2023
CHEVROLET CAMARO2021, 2022, 2023
CHEVROLET CORVETTE2021, 2022, 2023
CHEVROLET EQUINOX2022, 2023
CHEVROLET MALIBU2021, 2022, 2023
CHEVROLET SILVERADO 15002021, 2022, 2023 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002022, 2023 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 35002022, 2023 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN2021, 2022, 2023
CHEVROLET TRAILBLAZER2021, 2022, 2023
CHEVROLET TRAVERSE2022, 2023
GMC ACADIA2021, 2022, 2023
GMC HUMMER EV PICKUP2022, 2023
GMC SIERRA 15002021, 2022, 2023 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 25002022, 2023 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 35002022, 2023 (the catalog's model; the bulletin names a series or trim of it)
GMC TERRAIN2023
GMC TERRAIN NA2022 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL2021, 2022, 2023

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
22V7080002022-09-22. EQUIPMENT:OTHER:LABELS
20221602022-03-31. Accessories
20213652021-06-10. Accessories
21V4400002021-06-10. EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT:STAND
20V2950002020-05-21. EQUIPMENT:OTHER:LABELS; TIRES

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
22-NA-2372024-05-08. Service bulletin. This technical bulletin provides repair information to correct a customer concern of Service Cluster Message and DTC U3000 Set.
22-NA-0962024-05-08. Service bulletin. This informational bulletin provides information for dealers/technicians on Customer Education Bulletin for Google Built-in Radio.
22-NA-0392024-05-07. Service bulletin. This informational bulletin provides information for dealers/technicians on front license plate adapter bracket installation during PDI.
23-NA-0642024-05-02. Service bulletin. This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
21-NA-2492024-05-01. Service bulletin. This service bulletin provides repair information to correct a customer concern of the carpet appearance near the center console area.
24-NA-0702024-04-27. Service bulletin. This bulletin provides a procedure to program the ECM if the DTC is set and/or the start/stop doesn't restart after a stop.
21-NA-1552024-04-23. Service bulletin. This informational bulletin advises the technician to check for faults that may be caused by the trailer otherwise found by a possible faulty trailer connector.
20-NA-1322024-04-23. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
17-NA-0522024-04-23. Service bulletin. This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
PIT6101D2024-04-15. Service bulletin. This Preliminary information communicates Engineering is investigating a no audio issue.