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Service bulletin PIT5967

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10231613
Published by NHTSA2023-02-13
Manufacturer's numberPIT5967
Manufacturer's date2023-01-04
NHTSA componentSTEERING

NHTSA's summary

This Preliminary information communicates that a vehicle may come to the dealer with a "Service Steering Message" and no codes set that pertain to the steering system. The technician is instructed to look for a P0128 and if it is set to diagnose that code and see if the message will clear.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Steering

Trouble codes named

P0128

Vehicles listed
BUICK ENCLAVE2018, 2019, 2020, 2021, 2022, 2023
CADILLAC XT52017, 2018, 2019, 2020, 2021, 2022, 2023
CADILLAC XT62020, 2021, 2022, 2023
CHEVROLET BLAZER2019, 2020, 2021, 2022, 2023
CHEVROLET TRAVERSE2018, 2019, 2020, 2021, 2022, 2023
GMC ACADIA2017, 2018, 2019, 2020, 2021, 2022, 2023

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
PI0281L2025-06-12. Service bulletin. This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
13-02-32-001H2025-05-06. Service bulletin. This service bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise or fluid leak concern that is caused during extremely low temperatures.
23-NA-0742025-05-02. Service bulletin. This service bulletin provides a procedure to add deadener to the batter tray bracket to correct customer concerns of a Service Engine Soon (SES), Reduced Power, Service Brake, Reduced Steering and/or Stabilitrak Message Illuminated on DIC, multiple DTCs.
25-NA-0652025-04-24. Service bulletin. This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis.
16-NA-1092025-02-28. Service bulletin. This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
24-NA-2392025-01-30. Service bulletin. This informational bulletin provides a guide on how to diagnose and test for vibrations utilizing the PicoScope.
04-06-01-029K2024-12-04. Service bulletin. This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
PIT5987A2024-09-12. Service bulletin. This Preliminary information communicates that a customer may come to the dealer complaining of a whining noise from the steering system. The dealer is advised not to perform any repairs at this time. Engineering is working on a repair for this concern. When a repair is available a bulletin will be released.
24-NA-0172024-02-14. Service bulletin. This informational bulletin provides information on Heated Steering Wheel Inoperative During Remote Start.
23-NA-0742024-01-13. Service bulletin. This service bulletin provides a procedure to add deadener to the batter tray bracket to correct customer concerns of a Service Engine Soon (SES), Reduced Power, Service Brake, Reduced Steering and/or Stabilitrak Message Illuminated on DIC, multiple DTCs.