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Service bulletin PIT5987A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11007742
Published by NHTSA2024-09-12
Manufacturer's numberPIT5987A
Manufacturer's date2024-09-12
NHTSA componentSTEERING

NHTSA's summary

This Preliminary information communicates that a customer may come to the dealer complaining of a whining noise from the steering system. The dealer is advised not to perform any repairs at this time. Engineering is working on a repair for this concern. When a repair is available a bulletin will be released.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Steering

Vehicles listed
BUICK ENCLAVE2022, 2023, 2024
CADILLAC XT52022, 2023, 2024
CADILLAC XT62022, 2023, 2024
CHEVROLET BLAZER2022, 2023, 2024
CHEVROLET TRAVERSE2022, 2023, 2024
GMC ACADIA2022, 2023

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
PI0281L2025-06-12. Service bulletin. This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
24-NA-1762025-06-11. Service bulletin. This technical bulletin provides repair information to correct a customer concern of Turn Signal Over Cancelling.
24-NA-1422025-06-07. Service bulletin. This technical bulletin provides repair information to correct a customer concern of Steering Wheel Oscillation while in Super Cruise Mode.
23-NA-0742025-05-02. Service bulletin. This service bulletin provides a procedure to add deadener to the batter tray bracket to correct customer concerns of a Service Engine Soon (SES), Reduced Power, Service Brake, Reduced Steering and/or Stabilitrak Message Illuminated on DIC, multiple DTCs.
25-NA-0652025-04-24. Service bulletin. This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis.
24-NA-1762025-04-15. Service bulletin. This technical bulletin provides repair information to correct a customer concern of Turn Signal Over Cancelling.
24-NA-1762025-03-06. Service bulletin. This technical bulletin provides repair information to correct a customer concern of Turn Signal Over Cancelling.
16-NA-1092025-02-28. Service bulletin. This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
24-NA-2392025-01-30. Service bulletin. This informational bulletin provides a guide on how to diagnose and test for vibrations utilizing the PicoScope.
24-NA-1422024-12-19. Service bulletin. This technical bulletin provides repair information to correct a customer concern of Steering Wheel Oscillation while in Super Cruise Mode.