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Service bulletin TSB_ELE272

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10228179
Published by NHTSA2022-12-23
Manufacturer's numberTSB_ELE272
Manufacturer's date2022-12-19
NHTSA componentELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM

NHTSA's summary

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: CLUSTER LOGIC IMPROVEMENT FOR ADAS ALERT VOLUME CHANGE (SA517) - This bulletin provides the procedure to update the software logic of the Cluster (CLU) system on some 2023MY vehicles to allow the Advanced Driver Assistance System (ADAS) default alert volume to be changed. Kia is requesting the completion of this Service Action on all affected vehicles in dealer stock, prior to delivery.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Instrument cluster

Vehicles listed
KIA EV62023
KIA FORTE2023
KIA NIRO EV2023 (the catalog's model; the bulletin names a series or trim of it)
KIA SORENTO HYBRID2023 (the catalog's model; the bulletin names a series or trim of it)
KIA SORENTO PHEV2023 (the catalog's model; the bulletin names a series or trim of it)
KIA SOUL2023
KIA SPORTAGE2023
KIA SPORTAGE HYBRID2023 (the catalog's model; the bulletin names a series or trim of it)
KIA SPORTAGE PHEV2023 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
25V8740002025-12-17. TRAILER HITCHES; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
23V2980002023-04-26. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.