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Service bulletin 83020

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10227976
Published by NHTSA2022-12-19
Manufacturer's number83020
Manufacturer's date2022-04-22
NHTSA componentSTEERING

NHTSA's summary

DAMPER - STEERING

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Steering

Vehicles listed
ALFA ROMEO GIULIA2022
ALFA ROMEO STELVIO2022
CHRYSLER 3002022
CHRYSLER PACIFICA2022
CHRYSLER PACIFICA PLUG-IN HYBRID2022 (the catalog's model; the bulletin names a series or trim of it)
CHRYSLER VOYAGER2022
DODGE CHALLENGER2022
DODGE CHARGER2022
DODGE DURANGO2022
DODGE JOURNEY2022
JEEP CHEROKEE2022
JEEP COMPASS2022
JEEP GLADIATOR2022
JEEP GRAND CHEROKEE 4XE2022 (the catalog's model; the bulletin names a series or trim of it)
JEEP GRAND WAGONEER2022
JEEP RENEGADE2022
JEEP WAGONEER2022
JEEP WRANGLER2022
RAM 15002022
RAM 25002022
RAM 35002022
RAM 45002022
RAM 55002022
RAM PROMASTER2022

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20262712026-06-04. Steering
26V3630002026-06-04. STEERING:HYDRAULIC POWER ASSIST:PUMP
25V7650002025-11-06. STEERING:STEERING CONTROL MODULE; AIR BAGS:FRONTAL
24V2390002024-03-28. EXTERIOR LIGHTING:TURN SIGNAL; STEERING:COLUMN
24V1320002024-02-22. SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT; STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM
20232922023-05-18. Steering
23V3520002023-05-18. STEERING:COLUMN
20221132022-03-14. Steering
22V1540002022-03-14. STEERING:RACK AND PINION

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
1147462026-09-30. Service bulletin. SOCKET - DRAG LINK INNER
1147452026-09-30. Service bulletin. SOCKET - DRAG LINK INNER
S2523000032 REV.B2026-08-19. Service bulletin. Steering Dragging While Recreational Flat Towing Behind RV.
S2523000053 REV.C2026-08-13. Service bulletin. Service Electric Power Steering (EPS) Message On Instrument Cluster. Rev B.
S2523000053 REV.B2026-07-23. Service bulletin. Service Electric Power Steering (EPS) Message On Instrument Cluster. Rev B.
1134502026-07-23. Service bulletin. CLOCKSPRING - STEERING COLUMN CONTROL MODULE
1134492026-07-23. Service bulletin. CLOCKSPRING - STEERING COLUMN CONTROL MODULE
9100532 REV12026-05-20. Service bulletin. Before replacing the steering column control module (SCCM) due to wipers inop, wipers not turning off, wipers not returning to position, heated steering wheel not working and/or steering controls inop, Electronic Stability Control (ESC) light on, please follow these steps: 1.- Review if there is any active DTC. Refer to service library procedure and follow diagnosis steps. 2.- If failure still present, make sure all the switches', horn's, heated steering wheel, airbag's harness are properly connected and there is no corrosion or pinching, disconnect the switches & reconnect them, and reverify the issue. 3.- Verify if failure is still present, review if there is lack of communication between SCCM and BCM. For example, activate turn signals or wipers. 4.- Read at the BCM diagnosis session if BCM is receiving information from SCCM. Through diagnosis review if activation from horn, wipers or turn signal is requested and are working. 5.- Disconnect the SCCM fuse for around 30s,and repeat the previous steps to see if failure still present. 6.- Do a hard reset to BCM and evaluate if any DTC is set. Retest if failure still present. Review the active DTCs. 7.- Before replacing the SCCM disconnect it and reconnect it again. Note: Wipers position is not controlled by SCCM, verify motor wiper status if issue continues. If request from SCCM is sent to BCM, then verify if the communication to wipers is not working properly. If there are no DTC's active, physical defects, steering controls inop, wipers inop, heated steering wheel inop, then SCCM does not need to be replaced. Note: WL / WS SCCMs do not contain a Steering Angle Sensor (SAS) The Steering Angle is computed within the Electronic Power Steering (EPS) module. See Electronic Power Steering (EPS) module for diagnosis and repair procedures.
S2219000004 REV.A2026-03-25. Service bulletin. Service Electric Power Steering Message On Cluster. C0051-54 Steering Wheel Position Sensor Calibration, C0051-64 Steering Angle Set.
S2521000004 REV.B2026-01-21. Service bulletin. The customer is experiencing a clicking or pop noise from the steering knuckle and bearing area during turns while driving.