Service bulletin 0812122REVA
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10225266 |
| Published by NHTSA | 2022-10-31 |
| Manufacturer's number | 0812122REVA |
| Manufacturer's date | 2022-08-10 |
| NHTSA component | ELECTRICAL SYSTEM:SOFTWARE; BACK OVER PREVENTION; VEHICLE SPEED CONTROL; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA |
NHTSA's summary
Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S21D.5 and S23.13 to S24.18The national launch for the FOTA is expected to begin on:WS - May 24, 2022 WL - May 31, 2022 RU - S21D.5 to S24.18, June 06, 2022 RU - S23.13 to S24.18, May 21, 2022 Customers may experience one or more of the following: Navigation inoperative. Black or blank radio screen (Rear View Camera (RVC) will still function normally). Radio lockup (RVC will still function normally). Surround sound inoperative. Blu-ray DVD unavailable. Listen in/Mirror feature inoperative. PHEV radio does not turn off when opening door or after charging. No Verbal warnings on navigation. Audio Overlap between sources. Radio doesn?t recognize the vehicle is in park. No keyboard pop up, vehicles setting are hidden. Radio presets are not saving. Audio mute on calls (Phone, SOS and Ecall). Radio resets. Radio screen freezes. The rear view camera display, will work properly if the radio display screen freezes. Audio disruptions. Unable to connect compatible wireless connectivity device. Wireless connectivity disconnecting. Improvements are included with this update: Apple CarPlay® and Android Auto® improvements. Voice Recognition improvements. Uconnect Phone improvements.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Driver assistance, Electrical system, Throttle and cruise control, Backup camera, Software
| CHRYSLER PACIFICA | 2022 |
|---|---|
| JEEP GRAND CHEROKEE 4XE | 2022 (the catalog's model; the bulletin names a series or trim of it) |
| JEEP GRAND WAGONEER | 2022 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 25V083000 | 2025-02-13. EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT; BACK OVER PREVENTION:DISPLAY FUNCTION |
|---|---|
| 24V436000 | 2024-06-13. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA |
| 24V289000 | 2024-04-25. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA |
| 23V577000 | 2023-08-14. BACK OVER PREVENTION:DISPLAY FUNCTION |
| 21V00A000 | 2021-12-21. BACK OVER PREVENTION:DISPLAY FUNCTION |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| S2508000029 REV.B | 2026-08-19. Service bulletin. Instrument Panel Cluster (IPC) Message “Park Assist System Unavailable” or “Service Park Assist System”, “Rear Braking Assist Unavailable” or “Service Rear Braking Assist System" with Performance Diagnostic Trouble Codes (DTCs) |
|---|---|
| S2208000045 REV.B | 2024-12-11. Service bulletin. Backup Camera Poor Image Quality Inspection |
| 0802624 | 2024-03-18. Service bulletin. Radio Over The Air Update from QR39.5 to QR40.11 Software Version Customer may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.5 to QR40.11. NOTE: National launch for this FOTA update is expected to begin Feburary 19, 2024. |
| 0801424 | 2024-03-18. Service bulletin. Radio T25.50 Software Update The customer may describe one or more of the following: Battery Drain. U0485-00 Implausible Data Received From Radio. Native Voice Recognition (VR) session does not open with wake-up word or steering wheel button. USB playback inoperative. Wireless connectivity media playback inoperative. Radio resets. VR inoperative. Call does not end on the cluster. Seat comfort graphic incorrect. Wireless and Wired CarPlay® inoperative. Vehicle positioning (Lat/Long) inoperative. Audio sources inoperative. Profile avatar changes in valet mode. Electric Vehicle (EV) pages inoperative. Scheduled cabin cooling inoperative. Rear seat entertainment audio overlap. Black Screen (Rear view camera will still function normally). Unable to connect second wireless connectivity device. Assist call inoperative. Comfort graphic overlap. Translated text is incorrect. Comfort softkeys incorrect. Unable to exit seat comfort pop-up (Rear view camera will still function normally). Compass inoperative. Wireless connectivity disconnect. Display does not return to idle mode after call. Radio slow response. SXM® favorites inoperative. Display switches to Nav on VR prompt. Tutorial App inoperative. Unable to exit EV pages (Rear view camera will still function normally). Dynamic RVC guidelines inoperative. Unable to switch audio sources. European media source (DAB) available on North America vehicles. Wired CarPlay® inoperative. Audio sources unavailable after profile switch. Audio repetition stops during incoming calls. Schedule update inoperative. Radio screen freezes (Rear view camera will still function normally). Audio unmuted at door close. Audio loss. Setting preferences will not return to default. Surround view camera inoperative(Rear view camera will still function normally). |
| 0814223 | 2024-01-16. Service bulletin. Uconnect R1H Radio Software Update Customers may experience one or more of the following: Amplifier module sets Diagnostic Trouble Code U0485 - Implausible Data Received Set. Radio reset (Rearview camera functions normally). Voice Recognition inoperable. Wireless CarPlay® inoperable. Audio sources inoperable. Display switches to Nav on VR prompt. Vehicle Positioning (Lat/Long) inoperable. Surround View Camera inoperable (Rearview camera functions normally). Unable to exit FamCam. Audio Repetition inoperable. Electric vehicle pages inoperable. Translated text is incorrect. Profile avatar changes in Valet Mode. Display does not return to idle mode after call. Dynamic rear view camera guidelines inoperable. FOTA popup won?t dismiss. Ambient Lights Setting inoperable. Call Status on after all ended Favorites available in valet mode. SXM? Favorites inoperable. Tutorial App inoperable. Audio Repetition stops during incoming calls. Unable to connect second device. Unable to exit Seat Comfort popup. Call does not end on the Instrument Panel Cluster. Seat Comfort graphic incorrect. Headphone button for front passenger display inoperable. Schedule update inoperable. USB media source inoperable on front passenger display. SXM? inoperable. Wireless Android Auto® inoperable. Media sources duplicated. Audio unmuted at door close. Radio freeze (Rearview camera functions normally). Radio input lagging. Navigation active with no active route. Scheduled cabin cooling inoperable. Incorrect phone repetition displayed. Navigation routing inoperable. Unable to exit electric vehicle Pages. Comfort softkeys incorrect. Comfort graphic overlap. Unable to change audio sources. Audio sources unavailable after profile switch. No incoming call popup on Uconnect phone. FamCam image in black and white. SOS call status banner remains after call ended. Press and hold inoperable on comfort temperature slider. Setting preferences will not return to default. Display input lagging after CarPlay |
| 0813123 | 2024-01-16. Service bulletin. Radio Over The Air S26.18 Updating to T25.50 Software Version Customers may experience one or more of the following: Amplifier module sets Diagnostic Trouble Code (DTC) U0485 - Implausible Data Received Set. Radio reset (Rearview camera functions normally). Voice Recognition (VR) inoperable. Wireless CarPlay? inoperable. Audio sources inoperable Display switches to Nav on VR prompt. Compass inop, does not update direction. Vehicle Positioning (Lat/Long) inoperable.Surround View Camera inoperable (Rearview camera functions normally). Unable to exit FamCam. Audio Repetition inoperable. Electric vehicle pages inoperable. Translated text is incorrect. Profile avatar changes in Valet Mode. Display does not return to idle mode after call. Dynamic rear view camera guidelines inoperable. FOTA popup won?t dismiss. Ambient Lights Setting inoperable. Call Status on after all ended Favorites available in valet mode. SXMT® Favorites inoperable.Tutorial App inoperable. Audio Repetition stops during incoming calls. Unable to connect second device. Unable to exit Seat Comfort popup. Call does not end on the Instrument Panel Cluster (IPC). Seat Comfort graphic incorrect. Headphone button for front passenger display inoperable. USB media source inoperable on front passenger display. Schedule update inoperable. SXMT® inoperable. Wireless Android Auto inoperable. Media sources duplicated. Audio unmuted at door close. Radio freeze (Rearview camera functions normally). Radio input lagging. Navigation active with no active route. Scheduled cabin cooling inoperable. Incorrect phone repetition displayed. Navigation routing inoperable. Unable to exit electric vehicle pages. Comfort softkeys incorrect. Comfort graphic overlap. Unable to change audio sources. Audio sources unavailable after profile switch. No incoming call popup on Uconnect phone. FamCam image in black and white. SOS call status banner remains after call ended. Press and hold inoperable on comfort temperature slider. Set |
| 1801323 | 2024-01-16. Service bulletin. Flash: Powertrain Control Module (PCM) Updates Customers or technician may experience one or more of the following: ? **The engine oil life displayed on Instrument Panel Cluster (IPC) drops down too fast when the engine oil dilution reaches high level without the ability to recover. ? Incorrect reporting of fuel tank high pressure sensor value on wiTECH and Freeze Frame. ? The fuel door will get locked in the event of a leak failure.** ? Engine must be started twice to achieve drive ready (at low temperatures around -30°C, -22°F) when the vehicle was entered and started quickly. ? ?Performance Limited, Service Fuel System? message displayed while driving. ? Unable to enter electric mode driving while Fuel Oil Refresh Mode (FORM) is active. This bulletin involves reprogramming the PCM with the latest available software. NOTE: Additional module flashes are required for this update to be effective, the following modules are all to be updated along with this HCP and AHCP update: ? Transmission Control Module (TCM). ? Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) also known as Power Inverter Module (PIM) module. |
| S2308000054 | 2024-01-16. Service bulletin. System Operation Obstructed or Blocked, ?Blind Spot Temporarily Unavailable, Sensor Blocked?, ?Automatic Emergency Braking (AEB) Limited Service Required? or ?Limited Functionality Clean Front Windshield? Displayed Momentarily on The Cluster |
| S2308000139 | 2024-01-16. Service bulletin. Code Error Message on The Radio, Uconnect Box Error or ?Please Reset Message? Appears on the Radio Display |
| S2208000172 | 2024-01-08. Service bulletin. Camera Display Has a Blue Screen When Using Surround, Front, Rear, or Park Assist Camera View |