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Service bulletin M840322

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10225134
Published by NHTSA2022-10-31
Manufacturer's numberM840322
Manufacturer's date2022-09-01
NHTSA componentEQUIPMENT:ELECTRICAL

NHTSA's summary

Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, MINI Assistance and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
MINI CLUBMAN2019
MINI COOPER2019 to 2023
MINI COOPER S2019 to 2022
MINI COOPER S CLUBMAN2020 to 2022
MINI COOPER SE2021
MINI COUNTRYMAN2019, 2020, 2021, 2022
MINI JCW2019 to 2020
MINI JCW CONVERTIBLE2021 to 2022

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
SIM6301222023-05-22. Service bulletin. Lights.