Service bulletin 9004319

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10223997
Published by NHTSA	2022-10-17
Manufacturer's number	9004319
Manufacturer's date	2020-11-04
NHTSA component	SEATS

NHTSA's summary

SHIELD, Front Seat, Outboard For concern of front seat outboard side shield appears to be loose or broken, please take photos of the condition and/ or issue with side shield prior to replacement. Please email pictures of side shield to FCA Redacted Content and include dealer contact information for follow up. If no response in 15 minutes, proceed with repair.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Seats

Vehicles listed
JEEP COMPASS	2017, 2018, 2019, 2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
2302920	2022-10-17. Service bulletin. Active Head Restraint (AHR) Inadvertent Deployment - X86 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
70305	2022-10-17. Service bulletin. Warranty Bulletin D-20-18 (X86) Active Head Restraint - Select 2012-2017 Jeep Compass/Jeep Patriot (MK) and 2012 Dodge Caliber (PM) (Rev. A)
69919	2022-10-17. Service bulletin. Warranty Bulletin D-20-18 (X86) Active Head Restraint - Select 2010-2017 Jeep Compass (MK) and 2010-2012 Dodge Caliber (PM)
9003825	2022-09-15. Service bulletin. LATCH, Hood For the following concerns, please verify secondary plunger switch before replacing hood latch with primary switch. Please refer to service information for complete diagnostics of the secondary plunger switch which is located in the left front under hood on RU, MP, and WK/WD and left rear under hood on KL. 1) Electronic Stop Start Message on Cluster or DTC P152F without hood ajar illuminated. 2) KL Hood ajar light is on or unlatched hood due to high closing effort. (KL hood may have a higher closing effort to latch the hood as rubber bumper interference is set purposely high to prevent hood flutter at highway speeds) If stop start message or DTC P152F is present on vehicles without a hood ajar light illuminated, the issue is not related to the primary hood latch switch.
23-003-20 REV. A	2021-03-01. Service bulletin. Driver Side Seat Trim Panel Replacement This bulletin involves inspecting and if necessary replacing the driver?s side seat trim panel. The customer may describe that the driver's side seat trim is loose or broken for their power seat switch.
23-029-20 REV. A	2021-03-01. Service bulletin. Active Head Restraint (AHR) Inadvertent Deployment - X86 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacinga front seat AHR that has inadvertently deployed. Customers may comment on the following: The AHR is deployed on one or both front seats and will not reset.
71058	2021-03-01. Service bulletin. Warranty Bulletin D-20-18 (X86) Active Head Restraint - Select 2012-2017 Jeep Compass/Jeep Patriot (MK) and 2012 Dodge Caliber (PM) (Rev. B)
08-068-20 REV. B	2020-12-28. Service bulletin. UGQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software levelto 39.2. Customers may comment on one or more of the following: Language set in Spanish, and try to search for an address with Voice Recognition (VR), it will not recognize these locations. VR can not find street names / location in Catalan language (present in Barcelona area and nearby). To correct this symptom, the radio SW has to be at QR39.2 and the Nav map SW version has to be at 19Q2. In the Uconnect App, under Live>Jeep Skills>Customer will see ?Current? meter which is displaying incorrect amperage readings. The battery current indicator indicates an incorrect value, it is showing the number 65536 stating that it is exactly in the full range scale. The list of previous trips on both mobile app and Connected Vehicle Platform (CVP) portal, nor any valid vehicle, will be detected in Eco drive section. After software update 28.31 was performed, the radio may experience one or more of the following: No audio from any media source and from navigation prompts. No audio as well from cell or initial message prompts (audio chimes will continue to function along with the touchscreen beeps). The volume may be inoperable at times. The heated steering wheel and heated seat buttons on radio display are grayed out and are inoperable.
23-029-20	2020-12-28. Service bulletin. Active Head Restraint (AHR) Inadvertent Deployment - X86 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
70305	2020-12-28. Service bulletin. Warranty Bulletin D-20-18 (X86) Active Head Restraint - Select 2012-2017 Jeep Compass/Jeep Patriot (MK) and 2012 Dodge Caliber (PM) (Rev. A)