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Service bulletin S228A000014

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10223761
Published by NHTSA2022-10-17
Manufacturer's numberS228A000014
Manufacturer's date2022-07-08
NHTSA componentEQUIPMENT; ELECTRICAL SYSTEM

NHTSA's summary

Uconnect Box Require Service Message

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories

Vehicles listed
CHRYSLER PACIFICA2021, 2022
DODGE DURANGO2021, 2022

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
26V3620002026-06-04. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
25V8770002025-12-17. EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
25V8760002025-12-17. EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
20230082023-01-18. Electrical
23V0100002023-01-17. ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES; HYBRID PROPULSION SYSTEM: INVERTER

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
S26210000062026-10-07. Service bulletin. Note: Document released 10/2/2026. Multiple Warning Indicators On In The IPC. ESM - PRNDL Flashing. And The Vehicle Will Not Shift Into Gear. The Wipers May Be On, With An Electric Parking Brake Unavailable.
08-334-262026-09-23. Service bulletin. Flash: Integrated Dual Charge Module (IDCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **P0D21-00 - Battery Charger "A" Output Voltage Too Low. ● B22A9-87 - ECU Internal Performance-Missing Message.** ● B22A9-64 - ECU Internal Performance - Signal Plausibility Failure. Customers may experience the following: ● **Vehicle will not charge.** This bulletin involves reprogramming the IDCM with the latest available software.
91009002026-09-17. Service bulletin. Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
1138032026-08-13. Service bulletin. HOSE AND TUBE - HEATER SUPPLY AND RETURN
08-294-262026-07-29. Service bulletin. Telematics Box Module (TBM) Firmware Over The Air Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Codes (DTCs): ● B22A9-00 - ECU Internal Performance. ● B1560-13 - Cellular Antenna 1-Circuit Open. ● B1561-13 - Cellular Antenna 2-Circuit Open. ● B1562-12 - GPS Antenna-Circuit Short To Battery. Customers may also comment on the following: ● "Uconnect Box Requires Service" message in the display screen module.
91008602026-07-18. Service bulletin. Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
08-256-262026-07-08. Service bulletin. Uconnect® Screen Turns Blank Or Black Customers may experience the following: SYMPTOM: ● The Uconnect® screen display goes blank/black at times.
S2508000025 REV.A2026-07-02. Service bulletin. Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)
S26230000462026-07-02. Service bulletin. Calibration Requirements For The Power Sliding Door Module (PSDM).
S2623000041 REV.A2026-07-02. Service bulletin. Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed. Rev A