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Service bulletin 0804922

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10220784
Published by NHTSA2022-09-26
Manufacturer's number0804922
Manufacturer's date2022-03-09
NHTSA componentEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

NHTSA's summary

UBE, UEE, UBU, UEU, UFE, UPE, UFU and UPU Radio Enhancements This bulletin involves updating the radio with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technicianmay find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: B15A1-00 - Media Port 1 Connection. B15A2-00 - Media Port 2 Connection. B15A3-00 - Media Port 3 Connection. B15A4-00 - Media Port 4 Connection. Customer may also experience one or more of the following: Auto button on climate control screen not present. When Voice Recognition button is pressed on radio, wrong message is displayed.Displays Bluetooth Pairings instead of connect Apple Carplay® or Android Auto® device. Wifi hotspot password always shows "null". Can't use feature. Wifi hotspot name not recognized on customers cellular device. Language selection on radio can't be saved after selecting. Wrong date format displayed using Korean language. Radio display is blank (rear view camera still operable). Radio touchscreen inoperative. Zoom In/Out button inoperative for rear view camera. Rear Cross Path Mode and Blind Spot chime keeps playing when object isno longer present. Irregular chime frequency. Time format does not change from military to 12-hour format. ABC Jump Keyboard will not display. FOTA unable to receive software update due to head unit not checking intothe server although it is being driven everyday. Pressing mute hard key while on phone call does not mute microphone. Adjust clock settings shortcut in home screen does not navigate you to theright screen. SXM radio stuck on current channel, no audio and can't navigate to otherchannels using soft keys or knob.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Trouble codes named

B15A1, B15A2, B15A3, B15A4

Vehicles listed
JEEP COMPASS2022

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
08245232024-01-16. Service bulletin. Radio Over The Air Update to Q339.3 to QR39.62 Software Version Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from Q339.3 to QR39.62. NOTE: The National launch for this FOTA update campaign is expected to begin December 04, 2023.
S238A0000582024-01-16. Service bulletin. Radio Navigation Displays Message ?No Maps Available?
S23080001282024-01-16. Service bulletin. Day Night Mode Illumination on the Instrument Panel Cluster (IPC) and/or Radio Switches Frequently Under Low Lighting Conditions
S238A0000552024-01-16. Service bulletin. Audio Muted During A CarPlay Or Android Auto Phone Call
S238A0000142024-01-08. Service bulletin. Radio Shutting Off Due to Hot Display
S238A0000262023-12-18. Service bulletin. Intermittent Black Screen With Or Without Audio, Radio Resets Or Radio Locks Up At Times
S23080001282023-12-18. Service bulletin. Light sensitivity, instrument panel and/or radio backlighting switches from day to night mode frequently during low light conditions.
24012232023-10-30. Service bulletin. Defroster Grill Deformation Customers may comment on one or more of the following: ? Defroster grill is coming loose and popping up from the corner area - both left and right hand side. ? Defroster grill is not flush with the instrument panel. This bulletin involves inspecting the defroster grill for deformation and possibly replacing as needed
S238A0000142023-10-30. Service bulletin. Radio Shutting Off Due to Hot Display
S22080000112023-10-30. Service bulletin. Wireless Qi Charger Not Charging