Service bulletin SSM 51045
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10218609 |
| Published by NHTSA | 2022-08-22 |
| Manufacturer's number | SSM 51045 |
| Manufacturer's date | 2022-08-22 |
| NHTSA component | VISIBILITY |
NHTSA's summary
Some 2021-2022 Nautilus vehicles may exhibit a ratcheting noise from the side door mirror glass when the memory settings are set at the end of the limit of travel in any direction. Inform customers to back the mirror glass off from the end of its travel and re-save the memory setting. Retest the memory mirror function to confirm mirror is no longer at maximum travel and ratcheting noise is resolved.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Glass, wipers and mirrors
| LINCOLN MKX | 2007 |
|---|---|
| LINCOLN NAUTILUS | 2021, 2022 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 2025260 | 2025-05-09. Visual System |
|---|
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| SYNC-25.1.7.10.1 Nautilus | 2026-04-02. Over-the-air update. "25S49 Recall Remedy: -Infotainment software update to address frozen screens" |
|---|---|
| SYNC-25.2.0.16.1 Nautilus | 2026-02-05. Over-the-air update. "Quality Improvements Include: - Bug Fixing and Feature improvements. - Resolves black screen issue caused when there is no SiriusXM disk space." |
| SSM 54137 | 2025-08-19. Service bulletin. Various 2021-2025 Ford and Lincoln vehicles equipped with the rear camera on demand feature may exhibit "Please Check Surroundings For Safety" or "Full View Not Available" messages when the rear camera button is pressed and the vehicle is not in reverse. Inform customers this condition is considered normal operation and does not affect vehicle durability because the full rear view camera image can only be shown when the vehicle is in reverse. No additional diagnosis or service is required for this condition. |
| SSM 50015 | 2021-09-04. Service bulletin. Some 2020-2021 Ford and Lincoln vehicles are equipped with an anti-fogging feature known as enhanced windshield anti fogging strategy (EWAFS). This feature automatically adjusts airflow in the cabin to prevent the windshield from fogging up and may be perceived by customers as irregular climate control functionality. To reduce fogging, the EWAFS functions include: the air condition (A/C) button may turn on and off automatically, recirculated air may turn off automatically in all air modes except MAX A/C, recirculated air may also turn on and off automatically in various airflow modes in order to improve heating or cooling efficiency, and in auto climate control, high humidity conditions may automatically engage A/C compressor, increase blower motor speed and/or direct more air to windshield. Continue to monitor the Workshop Manual (WSM) for EWAFS updates. |