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Service bulletin 08-104-21

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10218596
Published by NHTSA2022-08-22
Manufacturer's number08-104-21
Manufacturer's date2021-08-31
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

Flash: Display Screen Module (DSM) System Updates This bulletin involves reprogramming the DSM with the latest available software. Customers may experience one or more of the following: Rear view camera brightness is to bright at night(WD only). Frozen display screen. Touch screen inoperative. Random touch press without human contact. Touch screen to sensitive.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
CHRYSLER PACIFICA2021
DODGE DURANGO2021

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
26V3620002026-06-04. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
20230082023-01-18. Electrical
23V0100002023-01-17. ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES; HYBRID PROPULSION SYSTEM: INVERTER

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
S26210000062026-10-07. Service bulletin. Note: Document released 10/2/2026. Multiple Warning Indicators On In The IPC. ESM - PRNDL Flashing. And The Vehicle Will Not Shift Into Gear. The Wipers May Be On, With An Electric Parking Brake Unavailable.
91009002026-09-17. Service bulletin. Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
1138032026-08-13. Service bulletin. HOSE AND TUBE - HEATER SUPPLY AND RETURN
08-294-262026-07-29. Service bulletin. Telematics Box Module (TBM) Firmware Over The Air Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Codes (DTCs): ● B22A9-00 - ECU Internal Performance. ● B1560-13 - Cellular Antenna 1-Circuit Open. ● B1561-13 - Cellular Antenna 2-Circuit Open. ● B1562-12 - GPS Antenna-Circuit Short To Battery. Customers may also comment on the following: ● "Uconnect Box Requires Service" message in the display screen module.
91008602026-07-18. Service bulletin. Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
08-256-262026-07-08. Service bulletin. Uconnect® Screen Turns Blank Or Black Customers may experience the following: SYMPTOM: ● The Uconnect® screen display goes blank/black at times.
S26230000462026-07-02. Service bulletin. Calibration Requirements For The Power Sliding Door Module (PSDM).
S2623000041 REV.A2026-07-02. Service bulletin. Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed. Rev A
S268A0000142026-07-02. Service bulletin. Radio/ETM is Adding Approximately 27mA Draw to Vehicle When in Logistics Mode
S1623000028 Rev. K2026-06-18. Service bulletin. Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.