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Service bulletin 23-016-14

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10217702
Published by NHTSA2022-08-15
Manufacturer's number23-016-14
Manufacturer's date2014-07-09
NHTSA componentEQUIPMENT; STRUCTURE

NHTSA's summary

Rattle Noise From The Right Rear Sliding Door While Driving Over Bumps This bulletin involves modifying the rubber bumper located at the rear end of the right rear sliding door upper track. Rattle noise that sounds like metal against metal coming from the right rear sliding door area while driving over bumps.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame, Equipment and accessories

Vehicles listed
CHRYSLER TOWN AND COUNTRY2013, 2014
DODGE GRAND CARAVAN2013, 2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
25V8760002025-12-17. EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
20176632017-12-22. Accessories
17V8240002017-12-21. EQUIPMENT

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
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91001962023-09-25. Service bulletin. Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
18048232023-05-30. Service bulletin. wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK