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Service bulletin 68234120A$

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10216121
Published by NHTSA2022-07-25
Manufacturer's number68234120A$
Manufacturer's date2015-10-01
NHTSA componentELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

NHTSA's summary

Part Description: Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue Description: Issue 1; Radio inoperative, no power, display no power or screen is blank.~ Blank Screen with Audio: The ICS is a separate module from the radio. If attempting to replace the display (ICS), do not order a radio part number. Instead, order p/n Z5064993A$ for an exchange or 05064993A$ for a new part replacement.~ Issue 2.; During a Travel Link software update.....The radio locks up and displays "Software Missing" with a green screen. Please contact Nabil Issa at cell (248) 941- 8720 or Reggie Philip at cell (678) 330-0255. IMPORTANT - Do not clear codes, perform a battery reset, or remove the radio before calling. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair. ~ Issue 3.; If the radio ICS/touchscreen display appears to reset intermittently, it turns white then black and functionality returns....Please contact Gaurav Saxena at cell (248) 260-0583. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair. NOTE: USB cables should be replaced prior to the HFM or Radio.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories

Vehicles listed
CHRYSLER 3002014
DODGE CHARGER2014
DODGE DART2014, 2015
DODGE JOURNEY2014, 2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20183962018-07-27. Accessories
18V3320002018-05-17. ELECTRICAL SYSTEM:SOFTWARE; VEHICLE SPEED CONTROL:CRUISE CONTROL; ELECTRICAL SYSTEM:WIRING
20176632017-12-22. Accessories
17V8240002017-12-21. EQUIPMENT
20175742017-11-22. Electrical
17V7410002017-11-21. ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
20173412017-07-10. Electrical
17V4350002017-07-10. ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
16V7390002016-10-13. ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
20165002016-10-12. Electrical

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
S26080000102026-03-13. Service bulletin. Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00, B1A16-00, and B1A17-00 in The Radio Frequency Hub (RFH)
1062412025-08-06. Service bulletin. LAMP - DOME
S2208000138 REV.B2025-07-09. Service bulletin. Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed
1049742025-06-26. Service bulletin. LAMP - DOME
1037742025-05-01. Service bulletin. LAMP - DOME
S14080003842024-03-18. Service bulletin. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
S23250000072024-01-08. Service bulletin. MIL/check engine lamp comes on after performing U90 recall PCM software update.
91002292024-01-08. Service bulletin. LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
91002262024-01-08. Service bulletin. Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
S23250000072023-10-30. Service bulletin. MIL/check engine lamp comes on after performing U90 recall PCM software update.