Service bulletin 21-002-21
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10215951 |
| Published by NHTSA | 2022-07-18 |
| Manufacturer's number | 21-002-21 |
| Manufacturer's date | 2021-01-26 |
| NHTSA component | POWER TRAIN; ELECTRICAL SYSTEM |
NHTSA's summary
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The customer may notice one or more of the following:Poor shift quality. Shift or gear hunting. A harsh 2-1 shift. Hesitation in up-shifts and/or down-shifts. Shudder and/or clunk when shifting into gear. The following software enhancements are available:Stored faults can only be cleared by a diagnostic scan tool, this software will allow the TCM to self clear. 2-1 coast down-shift improvements. 1-2/2-3/3-4/4-5 and 5-6 shift improvements.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Electrical system, Transmission and driveline
| RAM 3500 | 2019 |
|---|
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 20V511000 | 2020-08-27. ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION; ELECTRICAL SYSTEM:SOFTWARE |
|---|---|
| 2020025 | 2020-01-24. Powertrain |
| 20V043000 | 2020-01-24. POWER TRAIN:AUTOMATIC TRANSMISSION |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| 9100901 | 2026-09-17. Service bulletin. Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040. |
|---|---|
| 113744 | 2026-08-06. Service bulletin. SENSOR - TURBOCHARGER SPEED |
| 113742 | 2026-08-06. Service bulletin. SENSOR - TURBOCHARGER SPEED |
| 113069 | 2026-07-08. Service bulletin. SWITCH – HEADLAMP |
| 113070 | 2026-07-08. Service bulletin. SWITCH – HEADLAMP |
| S1623000028 Rev. K | 2026-06-18. Service bulletin. Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position. |
| 9100835 | 2026-06-18. Service bulletin. Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040. |
| S2623000040 | 2026-06-16. Service bulletin. Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock. |
| S1623000028 REV.I | 2026-06-03. Service bulletin. Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position. |
| 08-208-26 REV. A | 2026-05-20. Service bulletin. Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle. |