Service bulletin 08-010-21

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10215947
Published by NHTSA	2022-07-18
Manufacturer's number	08-010-21
Manufacturer's date	2021-01-16
NHTSA component	POWER TRAIN; EXTERIOR LIGHTING; ELECTRICAL SYSTEM; FUEL SYSTEM, GASOLINE; ENGINE AND ENGINE COOLING; BACK OVER PREVENTION

NHTSA's summary

Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates This bulletin involves reprogramming the HCP and AHCP or also known as Power Inverter Module (PIM) with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.Customers may also experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P06E4 - Control Module Wake-Up Circuit Performance. P2797-00 - Auxiliary Transmission Fluid Pump Performance. P07B5-00 - Park Pawl Position Sensor 1 Circuit Performance. P177C-00 - Park Lock-Pawl Actuator Motor Current Sensor Performance. P288B-00 - Park Lock-Pawl Actuator Circuit Performance. P0CF3-00 - Control Pilot Circuit Open(North America Only). P0CF4-00 - Control Pilot Circuit Performance(North America Only). P0D57-00 - Proximity Detection Circuit Performance(North America Only). P1C68-00 - Hybrid Perf Engine Speed Above Target Idle Speed During Autostop(APAC China Only). Customers may also comment:Vehicle will not start when it is cold -30° C (-22° F) and below. Heard and/or felt bump when the gas engine turns on while driving. This software release includes the following software enhancement: Corrections to allow the vehicle to clear the permanent fault codes. Three modules are required to be flashed for this update to be effective, the following modules are all to be updated along with this HCP&AHCP update:Powertrain Control Module (PCM) Electronic Brake Booster Module (EBBM). Anti-Lock Brake System Module (ABS).

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Driver assistance, Electrical system, Engine, Fuel system, Lighting, Transmission and driveline, Backup camera

Trouble codes named

P06E4, P07B5, P0CF3, P0CF4, P0D57, P177C, P1C68, P2797, P288B

Vehicles listed
CHRYSLER PACIFICA	2018
CHRYSLER PACIFICA PLUG-IN HYBRID	2018 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
19V886000	2019-12-12. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
9004452	2024-01-08. Service bulletin. CAMERA, Rear View Prior to replacement, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
1802123	2024-01-02. Service bulletin. Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: Major monitor (misfire) and other diagnostics are disabled on a pending DTCs P0335 and P0339. ? P0335 - Crankshaft Position Sensor Circuit (NA Only). ? P0339 - Crankshaft Position Sensor Intermittent (NA Only). ? P06E4 - Control Module Wake-Up Circuit Performance. Software enhancement: Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states. ? Corrections to allow the vehicle to clear the permanent fault codes. This bulletin involves reprogramming the PCM with the latest available software. NOTE: Four modules are required to be flashed for this update to be effective, the following modules are all to be updated along with this PCM update: ? Electronic Brake Booster Module (EBBM). ? AntiLock Brake System Module (ABS). ? Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) or also known as a Power Inverter Module (PIM).
S1408000384	2024-01-02. Service bulletin. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
9003357	2024-01-02. Service bulletin. ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
9004452	2023-10-30. Service bulletin. CAMERA, Rear View Prior to replacement, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
S1808000152	2023-10-02. Service bulletin. CEL (Check Engine Lamp) Illuminated, P057B Brake Pedal Position Sensor Performance
9100133	2023-07-31. Service bulletin. ROCKER ARM ASSY - ROLLER ROCKER Case 1.- Before replacing the intake or exhaust rocker arms due to an abnormal ticking noise, please check that the INTAKE Hydraulic Lash Adjusters are not "collapsed". If a collapsed INTAKE HLA is found, replace all INTAKE HLAs on the suspect cylinder head (no need to replace rocker arms). The noise can occur at low or high RPMs, and at low or high temperatures. There are no Diagnostic Trouble Codes (DTC)s present. Case 2.- If the INTAKE camshaft or INTAKE rocker arm has excessive wear on the high lift profile (Rocker arm: slider, Camshaft: central lobe), replace the intake camshaft (1) in that cylinder head and all intake rocker arms (6).
08-009-23	2023-02-13. Service bulletin. UAR and UCR Radio Enhancements Customers may experience one or more of the following: Wi-Fi hotspot connection failure. Speaker popping, crackle noise during Voice Recognition (VR) response. Mobile Station Integrated Services Digital Network (MSISDN) missing from radio, no connected services working. Lost radio presets. High pitch chime noise. Contact list not loading. Remote app inoperative. High pitch squeal, pop or humming sound coming from all of the speakers. Backup camera gridlines missing. Radios resets when a wireless connectivity paired phone receives two text messages one after another simultaneously after approximately seven seconds. (Sales Code ABD). Speaker crackling noise. Unable to adjust volume. Radio may reset /reboot, turn itself off and then back on. Active call not transferred to vehicle wireless connectivity. Voice Recognition (VR) not understanding commands. Wireless connectivity phonebook not available. Anti-theft code request message. Lines appear across screen. Radio will not switch modes between AM, FM, SAT or Media. Poor wireless connectivity sound quality. Phone pairing issues. In addition, the following enhancement is included in this update: Wireless connectivity pair or connection improvements. This bulletin involves inspecting and if required, updating the radio software level to 40.1. Depending on the radio?s current software level the radio may need a one or two USB update.
08-010-23	2023-02-13. Service bulletin. UGV UJV UKV and UCV Radio Enhancements Customers may experience one or more of the following: Arabic language missing (UJV only). Russian language missing (UGV only). PHEV vehicles may intermittently not charge when using the scheduled charging feature instead of ?Charge Now? button. When shifting to reverse, the radio displays blue/black lines instead of the rear view camera and is followed by a reset. Radio stays on with key ?OFF? and drains battery. Wi-Fi feature cannot be renewed after the trial period has expired. Radio reboots multiple times when a Samsung J-7T phone is connected for charging only. Audio System starts up with the anti-theft screen. Radio processor freezes while the navigation screen is loading. This bulletin involves inspecting and if required, updating the radio software level to: UJV or UGV - 21.9 UDV or UKV ? 19.11
S1623000028 Rev.	2023-02-13. Service bulletin. Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.