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Service bulletin 23-001-21

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10215926
Published by NHTSA2022-07-18
Manufacturer's number23-001-21
Manufacturer's date2021-01-08
NHTSA componentVISIBILITY:GLASS, SIDE/REAR; EQUIPMENT

NHTSA's summary

Rear Glass Prop Rod Failure This bulletin involves inspecting the rear backlite prop rod Julian dates and possibly replacing both prop rods. These vehicles may have been built with the following symptom/condition:Rear glass fails to stay in the open position (prop rods will not support glass).

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Glass, wipers and mirrors

Vehicles listed
JEEP WRANGLER2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20224762022-08-25. Visual System
20201452020-04-06. Visual System

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
940062024-06-27. Other. WIPERUNIT - WINDSHIELD WIPER, BLADE - FRONT WIPER
08020242024-03-18. Service bulletin. Floor Console USB Inoperative Customers may comment on the following: ? Customer states the Apple Carplay/Android Auto? does not work or is intermittently working when their device is plugged into the center console bin USB port. This replacing the center console USB cable.
S238A0000282024-03-18. Service bulletin. Radio Black Screen, Freezing, Reset, Cutting Out Or Inoperative Intermittently
S248A0000012024-03-18. Service bulletin. SOS and Assistance Call Not Working After Radio Exchange Unit Installed
91002762024-01-16. Service bulletin. Spring Front Upr - Isolator Before replacing this part. Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with repair.
S23230000732024-01-08. Service bulletin. Exterior Mirror And Or Blind Spot Inoperative.
S23230000742024-01-08. Service bulletin. Buzz Squeak Rattle (BSR) From Sound Bar Or Sport Bar Area.
S23230000722024-01-08. Service bulletin. Soft Top Windows Do Not Sit Flush To The Top.
S23230000712024-01-08. Service bulletin. Front Door Window Will Not Roll Down All The Way. Window Stops Part Way Down.
91002092024-01-08. Service bulletin. Switch-Mirror Before replacing this Switch, please follow the service procedures to properly diagnose it 1) Remove the switch 2) Please check the continuity on each pin of the switch based on the table found in the service Procedures. If after testing switch is still faulty, please call FCA Redacted Content. If no response after 15 minutes, proceeds with switch replacement.