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Service bulletin SF657

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10214909
Published by NHTSA2022-07-02
Manufacturer's numberSF657
Manufacturer's date2022-06-23
NHTSA componentEQUIPMENT; ELECTRICAL SYSTEM

NHTSA's summary

Field Service Campaign for Freightliner and Western Star CTP Software Update

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories

Vehicles listed
FREIGHTLINER CASCADIA2019, 2020, 2021, 2022
WESTERN STAR 47X2022 to 2023
WESTERN STAR 49X2020 to 2023

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
22V3380002022-05-16. EQUIPMENT:OTHER:LABELS
22V1010002022-02-22. SERVICE BRAKES; ELECTRICAL SYSTEM:SOFTWARE
20213992021-06-25. Electrical
21V4810002021-06-25. ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
19V1370002019-02-27. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
18V4910002018-07-20. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SS 3175-FTL2026-05-02. Other. Service Solution for Progressive Low Voltage Disconnect Parameter Update
FleetCom 1_Solenoid2026-05-02. Other. Fleet Communications for solenoid issues
FleetCom_ECU Faults2026-02-05. Other. Fleet Communications for Intermittent Connections and ECU Fault Codes
FleetCom_ECU Faults2026-01-08. Other. Fleet Communications for Corrosion Protecton/Glyptal Application
FleetCom_SS 3174-FTL2025-12-06. Other. Fleet Communication for SS 3174-FTL
FleetCom_AMP Draw2025-12-06. Other. Fleet Communications for Key off amp draw
CXA 11_25_ECU Faults2025-12-02. Other. CX Advocate for Intermittent Connections and ECU Fault Codes
CXA_10_25_Tech Questions2025-11-05. Other. CX Advocate for technical questions/issues raised
SS3175-FTL2025-06-04. Other. Service Solution for Progressive Low Voltage Disconnect Parameter Update
SS3176-FTL2025-05-02. Other. Service Solution for ICC5 Erroneous Electric Power Steering Warning Message