Service bulletin SSM 50861
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10214492 |
| Published by NHTSA | 2022-06-29 |
| Manufacturer's number | SSM 50861 |
| Manufacturer's date | 2022-06-16 |
| NHTSA component | POWER TRAIN |
NHTSA's summary
Some 2015-2016 vehicles equipped with 6F50/6F55 transmission and built on 2-Nov-2015 and through 1-Feb-2016 may exhibit no reverse, 3rd and 5th gear with diagnostic trouble codes (DTCs) P0715,P0717,P0756 and/or P2701. This may be caused by the direct clutch cylinder/tone wheel (7F283) inadvertently forcing the snap ring out of position resulting in damage to the direct clutch hub (7G384). Service part (7J250) complete rotating 3-5-R clutch module is now available. Refer to Workshop Manual (WSM), Section 307-01. For claiming, use causal part 7F283 and applicable labor operations in Section 7 of the Service Labor Time Standards (SLTS) manual.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Transmission and driveline
Trouble codes named
P0715, P0717, P0756, P2701
| FORD EDGE | 2015, 2016 |
|---|---|
| FORD EXPLORER | 2015, 2016 |
| FORD EXPLORER POLICE INTERCEPT | 2015, 2016 (the catalog's model; the bulletin names a series or trim of it) |
| FORD FLEX | 2015, 2016 |
| FORD TAURUS | 2015, 2016 |
| FORD TAURUS POLICE INTERCEPTOR | 2015 (the catalog's model; the bulletin names a series or trim of it) |
| LINCOLN MKS | 2015, 2016 |
| LINCOLN MKT | 2015, 2016 |
| LINCOLN MKX | 2015, 2016 |
| LINCOLN MKZ | 2015, 2016 |
| LINCOLN MKZ HYBRID | 2015, 2016 (the catalog's model; the bulletin names a series or trim of it) |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 2022311 | 2022-06-13. Powertrain |
|---|---|
| 22V413000 | 2022-06-10. POWER TRAIN:SHIFT LINKAGE/CABLE/ROD; POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL) |
| 2020536 | 2020-11-11. Powertrain |
| 20V692000 | 2020-11-10. POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT |
| 2016639 | 2016-12-19. Powertrain |
| 2016411 | 2016-08-23. Powertrain |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| 25E10-S1 | 2026-10-02. Other. 25E10-S1 Owner letter |
|---|---|
| 25E08-S1 | 2026-07-02. Other. Powertrain Control Module (PCM) Reprogramming |
| 25E08 S1 | 2026-05-05. Emissions. NEW VEHICLE DELIVERY HOLD - Emissions Recall 25E08 – Supplement #1 Certain 2016 – 2019 Model Year Lincoln MKT, 2016 Model Year MKS, and 2017 - 2020 Model Year Continental Vehicles with 3.7L Engines Powertrain Control Module (PCM) Reprogramming |
| 25E02 | 2025-12-03. Emissions. The affected vehicles have an emissions control system that does not account for certain in-use conditions and might not control tailpipe emissions effectively over time. |
| SSM 54366 | 2025-11-19. Service bulletin. Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Pinpoint test HK in the Powertrain Control and Emissions Diagnosis (PC/ED) or in Section 303-14 of the Workshop Manual (WSM) has been updated to address this concern. |
| SSM 52314 | 2024-03-20. Service bulletin. During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking and engine damage. Replacement of the bolt is critical to the repair and accurately following the installation procedure in the Workshop Manual (WSM) Section, 303-01 is extremely important. The bolt torque procedure can be found in the crankshaft front seal removal and installation procedure or in the engine assembly procedure. |
| 22N12 S1 | 2023-06-06. Service bulletin. Certain 2015-2018 Model Year Edge, 2019-2020 Fusion and MKZ Vehicles Equipped with a 2.0L EcoBoost Engine and 6F35 Transmission Rattle Noise at the Transmission Bellhousing Area Flexplate Cracks REASON FOR THIS SUPPLEMENT Aftermarket torque converters are no longer approved for this program, Ford part number DG9Z- 7902-H is readily available Customers will be mailed a second owner letter in June 2023 Added Attachment IV Mobile Repair Assessment Added Pick-up and Delivery information for Participating Dealers Updated Technical Instructions, Verbal Authorization needed prior to parts being ordered by SSSC |
| TSB 22-2396 | 2022-11-01. Service bulletin. Some 2013-2020 Fusion, MKZ and 2013-2018 C-Max vehicles equipped with an HF35 transmission may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise may be present in all gear ranges including neutral when the vehicle is moving but will not be present when the vehicle is stationary or in park. |
| TSB 22-2381 | 2022-10-31. Service bulletin. Some 2015-2018 Fusion/MKZ vehicles equipped with a 2.0L EcoBoost engine may exhibit a rattle noise from the transmission bellhousing area. This may be more noticeable at idle. This may be due to a flexplate crack around the mounting area. To correct the condition, follow the Service Procedure to replace the flexplate, transmission fluid pump, and torque converter. |
| 20N07 S2 | 2022-10-05. Service bulletin. Certain 2015-2019 MKC and 2016-2019 Explorer Vehicles Equipped With the 2.3L Engine and 6F35 Transmission - Transmission Extended Warranty Coverage Updated Owner Letters: 20N07/20B27 S1 |