Service bulletin SSM 50823
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10213705 |
| Published by NHTSA | 2022-06-17 |
| Manufacturer's number | SSM 50823 |
| Manufacturer's date | 2022-06-03 |
| NHTSA component | STRUCTURE:BODY:ROOF AND PILLARS; EQUIPMENT |
NHTSA's summary
Some 2021-2022 Super Duty, Navigator, and Expedition vehicles equipped with a power roof opening panel may experience a malfunction or an inoperable condition with the power roof opening panel or sunshade where the initialization procedure may need to be performed. The Workshop Manual (WSM), Section 50117 > General Procedures > Power Roof Opening Panel Initialization is the process of being updated. At this time, when directed in Step 1 to switch the ignition ON, the engine should then be started and allowed to run. When Step 2 is reached and the vehicle is turned back on, the engine should be restarted and allowed to run through completion of the initialization procedure.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Body and frame, Equipment and accessories
| FORD EXPEDITION | 2021, 2022 |
|---|---|
| FORD F-250 SD | 2021, 2022 (the catalog's model; the bulletin names a series or trim of it) |
| FORD F-350 SD | 2021, 2022 (the catalog's model; the bulletin names a series or trim of it) |
| FORD F-450 SD | 2021, 2022 (the catalog's model; the bulletin names a series or trim of it) |
| FORD F-550 SD | 2021, 2022 (the catalog's model; the bulletin names a series or trim of it) |
| LINCOLN NAVIGATOR | 2021, 2022 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 26V368000 | 2026-06-09. STRUCTURE:INTERIOR PANELS:CENTER CONSOLE |
|---|---|
| 2025587 | 2025-10-24. Structure |
| 24V852000 | 2024-11-08. EQUIPMENT:OTHER:LABELS |
| 23V420000 | 2023-06-09. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| 22V384000 | 2022-05-27. EQUIPMENT:OTHER:LABELS |
| 22V087000 | 2022-02-16. STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS; POWER TRAIN:DRIVELINE:DRIVESHAFT |
| 2021310 | 2021-05-24. Structure |
| 2021085 | 2021-02-19. Structure |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| 25N10S1 | 2026-07-01. Other. Certain 2017-2025 F-450 – F-600 Chassis Cab Upfitted with an Aerial Bucket Frame Rail Crack |
|---|---|
| SSM 54601 | 2026-02-27. Service bulletin. Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k |
| SSM 54555 | 2026-02-12. Service bulletin. Some 2020-2022-Corsair, 2021-2023 Nautilus, 2020-2024 Navigator/Aviator, and 2021-2024 Mustang Mach-E vehicles equipped with phone-as-a-key may exhibit various phone-as-a-key concerns with diagnostic trouble codes (DTC) U200D:15, U200E:15, U200F:15, B1589:31/49 through B1598:31/49, B1A56:31/49, B1D55:31/49, and/or B15A5:56 stored in the remote function actuator (RFA) module. If any of these DTCs are detected during diagnostics, clear the DTCs, reprogram the RFA to the latest software level and start a new Ford Diagnosis and Repair System (FDRS) session. Verify that DTCs are no longer present. If only the B1589:31/49 through B1598:31/49, B1A56:31/49, B1D55:31/49, and/or B15A5:56 DTCs return in the RFA after a self-test, follow normal Workshop Manual (WSM) diagnostics in Section 419-01. Repair as necessary outside of this article. For claiming, use causal part 14G617 and labor operations 12651D and 12651D4. |
| SSM 54326 | 2025-10-28. Service bulletin. Some 2018-2025 F-150 and 2018-2026 F-Super Duty vehicles equipped with a tailgate step may exhibit a step assembly that binds/will not open or opens/pops up while driving. This could be due to an incorrect adjustment of the tailgate step assembly. Before replacing any components for this concern, follow the revised Tailgate Step Adjustment procedure in Workshop Manual (WSM), Section 501-04. |
| TSB 25-2466 | 2025-10-09. Service bulletin. Some of the vehicles listed in the Model statement above may exhibit a headliner rattle or sagging condition around the roof opening panel. This may be due to the adhesive separating from the headliner substrate. |
| TSB 25-2345 | 2025-07-30. Service bulletin. Some of the vehicles listed in the Model statement above may exhibit an instrument panel upper section speaker grille that is lifted, warped, or not seated flush with the instrument panel. This may be due to upper section speaker grille clips that are not seating. |
| SSM 52476 | 2024-05-03. Service bulletin. All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad. |
| TSB 24-2028 | 2024-04-03. Service bulletin. This article supersedes 23-2266 to update the vehicle model years affected to include 2024 model year. Some 2022-2024 Expedition/Navigator vehicles may exhibit a random BLIS warning with no vehicle or objects near the vehicle. This condition may be intermittent, more noticeable in wet conditions. Diagnostic trouble codes B13F3:97 in the side obstacle detection control module - left (SODL) and/or B13F4:97 in the side obstacle detection control module - right (SODR) and/or U0233 and U0232 in the image processing module A (IPMA) may also be present. This may be due to a mud/snow/ice build-up between the radar sensor and the rear bumper cover or damage or corrosion to the radar sensor, connector or harness. |
| SSM 52326 | 2024-03-20. Service bulletin. Some 2022-2023 Expedition/Navigator built on or before 20-Apr-2023 equipped with SYNC 4 may experience SiriusXM® 360L missing one or more of the following features: Channel 700 and above are not accessible, On Demand tab in the SiriusXM® Browse menu is displayed but grayed out/disabled/not functional, SiriusXM® with 360L toggle switch is not displayed in the Connected Vehicle Features menu. This may be due to the gateway module (GWM) configuration. To correct the condition, perform the GWM-Gateway Module A (GWM) Configuration application using Ford Diagnosis and Repair System (FDRS). |
| TSB 24-2028 | 2024-03-07. Service bulletin. Some 2022-2024 Expedition/Navigator vehicles may exhibit a random BLIS warning with no vehicle or objects near the vehicle. This may be due to a mud/snow/ice build-up between the radar sensor and the rear bumper cover or damage or corrosion to the radar sensor, connector or harness |