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Service bulletin SA-017-22a

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10213139
Published by NHTSA2022-06-04
Manufacturer's numberSA-017-22a
Manufacturer's date2022-05-06
NHTSA componentEQUIPMENT:ELECTRICAL:INFOTAINMENT; EXTERIOR LIGHTING:HEADLIGHTS; LATCHES/LOCKS/LINKAGES:DOORS:LOCK; ELECTRICAL SYSTEM

NHTSA's summary

Some customers may complain about any of the following: *Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. **Remote function(s) inoperative. **Engine Start / Stop **Door Lock / Unlock **Lights ON / OFF *MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ". Confirm the customer's phone and vehicle have good to strong reception during the concern as shown in the table below. **If the reception is weak, move the vehicle to a location where the reception is good to strong as shown in the table, then try to get the Authorization Code and/or operate the remote functions before proceeding to the Repair Procedure if there is still an issue. **If the reception is good to strong, proceed to the Repair Procedure.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories, Latches and locks, Lighting, Headlights

Vehicles listed
MAZDA CX-302020, 2021, 2022
MAZDA CX-52021, 2022
MAZDA CX-502023
MAZDA CX-92021, 2022
MAZDA MAZDA32019, 2020, 2021, 2022
MAZDA MX-30 PHEV2022 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
SA-040-222022-07-06. Service bulletin. Some customers may report hearing noise from their headlamps. While some noise is normal from the electric motor, if it is louder in one headlamp than the other or both are significantly louder than a known good vehicle, follow the steps below to repair.
09-003-19-3555a2019-03-20. Service bulletin. Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeable, however, it does not affect the performance of the light. This condensation/fog is a natural phenomenon that occurs when there is a fairly large temperature difference between the inside and the outside of the light housing. It is normal for very small water drops to appear in certain locations on the light units where the air is stagnant (condensation), making the lens look whitish (fog). This happens mostly in the corners and narrow spaces, and will typically clear during warmer ambient temperatures, or when the lights have been on for some time.
6305142018-11-13. Service bulletin. "Adaptive Headlight Malfunction in Cold Weather. * In very cold weather conditions (32ºF or below) with the light switch in the automatic position, the CCM (Check Control Message) ""Adaptive headlight malfunction"" is displayed. * When the CC message is displayed, all the lights continue to function. * When switching the headlights to high beam and the headlight unit is cold, the mechanism inside the headlight is too stiff to move. Software error in TMS 3 (headlight driver module AHL, xenon headlight)"