Service bulletin 0810021

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10212487
Published by NHTSA	2022-05-31
Manufacturer's number	0810021
Manufacturer's date	2021-06-19
NHTSA component	ELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

UAQ UCQ UAV and UCV Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air FOTA update and provides the service technician an overview of the steps a customer will need to take to complete the update. Once the FOTA has been completed the software level will be 39.6. The national launch for the FOTA will begin June 18, 2021. Customers may experience one or more of the following:Intermittently, when going into reverse, the rear view camera screen is blank. Intermittently, gridlines are not on the display screen when in reverse.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Software

Vehicles listed
JEEP WRANGLER	2021

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
0802824	2024-03-18. Service bulletin. Radio Over The Air Update from QR39.82F to QR40.12 Software Version Customer may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.82F to QR40.12. NOTE: National launch for this FOTA update is expected to begin Feburary 19, 2024.
0802624	2024-03-18. Service bulletin. Radio Over The Air Update from QR39.5 to QR40.11 Software Version Customer may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.5 to QR40.11. NOTE: National launch for this FOTA update is expected to begin Feburary 19, 2024.
0802524	2024-03-18. Service bulletin. Radio Over The Air Updating to QR40.12 Software Version Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.2 to QR40.11. NOTE: National launch for this FOTA update is expected to begin February 19, 2023.
ReferenceY40	2024-03-18. Service bulletin. Customer Satisfaction Notification Y40 Control Module Software Updates
0824523	2024-01-16. Service bulletin. Radio Over The Air Update to Q339.3 to QR39.62 Software Version Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from Q339.3 to QR39.62. NOTE: The National launch for this FOTA update campaign is expected to begin December 04, 2023.
0818123	2023-09-25. Service bulletin. Radio Over The Air Updating to QR40.12 Software Version ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.62 and QR39.57 to QR40.12. NOTE: National launch for this FOTA update is expected to begin August 16, 2023
BulletinA	2023-07-31. Service bulletin. Customer Satisfaction Notification ZD7 - Radio Software Update
2400721	2022-10-17. Service bulletin. Flash: HVAC Diagnostic and System Updates This bulletin involves reprogramming the HVAC control module with the latest available software. The customer may notice one or more of the following:Intermittent change of smell or humidity level in vehicle. An intermittent blast of warm air when A/C is on. Intermittent increase of outside air through the HVAC system. In addition, the following software enhancement is also available:Improvements for customer concerns of 'cabin too warm', specifically in the mid ambient temperature range 4.5-15.5 °C (40-60 °F).
08-100-21	2022-08-22. Service bulletin. UAQ UCQ UAV, UCX, UAX and UCV Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. Once the FOTA has been completed, the software level will be 39.6.Review the table below to determine when the FOTA is due to be release. The release time is based on the current radio?s software application level. Customers may experience one or more of the following: Intermittently, when going into reverse, the rear view camera screen is blank. Intermittently, gridlines are not on the display screen when in reverse.
08-133-21	2022-08-22. Service bulletin. UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to: 39.6.The repair procedure must be followed step by step. If the radio is not updated with the correct software level at the correct time the radio can be damaged. If the radio was damaged by not following the repairprocedure the radio may need to be replaced. Customers may experience one or more of the following: Lost radio presets. SXM favorite song not displaying/playing. Radio display screen is black, intermittent. Radio freeze intermittent. Incorrect navigation address/location/directions. Bluetooth pair or connection issue. Radio channel change by itself. SXM icon inoperative. Backup camera has black display screen. High pitch chime noise. Contact list not loading. Device not supported message. Remote app inoperative. Travel-Link fuel price incorrect. Backup camera gridlines missing. Unable to adjust volume. In addition the following enhancements are included: Heavy Duty (HD)Truck USB HUB improvements. HD Truck heated steering wheel improvements.