Service bulletin TSB 22-2088
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10209032 |
| Published by NHTSA | 2022-03-15 |
| Manufacturer's number | TSB 22-2088 |
| Manufacturer's date | 2022-03-10 |
| NHTSA component | COMMUNICATION; UNKNOWN OR OTHER |
NHTSA's summary
Some 2021 F-150 vehicles built on or before 22-Jul-2021 at Dearborn Truck Plant, 2021 F-150 vehicles built on or before 08-Oct-2021 at Kansas City Assembly Plant and Mustang Mach-E vehicles built on or before 07-Jul-2021 may exhibit FordPass and connected vehicle issues such as: FordPass will not connect, FordPass remote commands inoperative, cannot activate FordPass, connectivity settings unavailable on SYNC touchscreen and/or Professional Technician System (PTS) connected vehicle data not available or not updating. This may be due to a software issue with the gateway module (GWM). To correct the condition, follow the Service Procedure to replace the GWM.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
| FORD F-150 | 2021 |
|---|---|
| FORD MUSTANG MACH E | 2021 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.