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Service bulletin SF643

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10207350
Published by NHTSA2022-02-05
Manufacturer's numberSF643
Manufacturer's date2022-01-26
NHTSA componentPOWER TRAIN

NHTSA's summary

Cascadia with Allison Transmission - Inconsistent Shift. On certain Freightliner Cascadia vehicles with Allison automatic transmissions, a software error may prevent the transmission from shifting out of neutral.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Transmission and driveline

Vehicles listed
FREIGHTLINER CASCADIA2020, 2021

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20211742021-03-24. Powertrain
21V2090002021-03-24. POWER TRAIN:CLUTCH ASSEMBLY
20V7420002020-11-30. POWER TRAIN:CLUTCH ASSEMBLY
19V1370002019-02-27. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
TSB-42-080-FTL2026-08-03. Service bulletin. Revised Technical Service Bulletin for ABS Wheel Speed Fault Code Correction for MBSP Equipped Vehicles. Updated frequently asked questions.
TSB-26-057-FTL2026-06-01. Service bulletin. Revised Technical Service Bulletin for DT12 OVX Transmission Refresh
ICI26-0062026-05-02. Other. Important Campaign Information for SF706 - Revised, Reactivated
SF706-DLR LTR2026-05-02. Service bulletin. Revised Field Service campaign for Cascadia Axle Conversion: Adaptive Tandem (AT) 6x4 to New Final Drive (NFD)
SF706-Bulletin2026-05-02. Service bulletin. Revised Field Service campaign for Cascadia Axle Conversion: Adaptive Tandem (AT) 6x4 to New Final Drive (NFD)
ICI26-0032026-04-02. Other. Important Campaign Information letter for SF706 - campaign suspended
FleetCom_SF7062026-03-04. Other. Fleet Communications for SF706 - Cascadia axle conversion
SF706-OWN LTR2026-03-04. Service campaign. Field Service campaign for Cascadia Axle Conversion: Adaptive Tandem (AT) 6x4 to New Final Drive (NFD)
SF706-DLR LTR2026-03-04. Service campaign. Field Service campaign for Cascadia Axle Conversion: Adaptive Tandem (AT) 6x4 to New Final Drive (NFD)
SF706-Bulletin2026-03-04. Service campaign. Field Service campaign for Cascadia Axle Conversion: Adaptive Tandem (AT) 6x4 to New Final Drive (NFD)