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Service bulletin PIC6265F

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10201305
Published by NHTSA2021-09-13
Manufacturer's numberPIC6265F
Manufacturer's date2021-08-05
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

This Preliminary information communicates that a vehicle may exhibit a Adaptive Cruise Control Unavailable and/or Lane Keep Assist Unavailable message. The technician may attempt to program the Active Safety Control Module (ASCM) and encounter a code E4399. The technician is advised if he encounters this concern to zero the MIC counter by placing the vehicle into and back out of "Transport Mode".

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
BUICK LACROSSE2017, 2018, 2019
BUICK LACROSSE2020
CADILLAC CT62016, 2017, 2018, 2019, 2020
CHEVROLET MALIBU2017, 2018, 2019, 2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
19V6420002019-09-06. ENGINE; ELECTRICAL SYSTEM:SOFTWARE; FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
23-NA-1192025-10-16. Service bulletin. This service bulletin provides service procedure information to correct a customer concern of Shift to Park Displayed on DIC When Vehicle is in- Park, No Start - DTC B000A Set.
18-NA-1802025-10-16. Service bulletin. This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
18-NA-1802025-09-26. Service bulletin. This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
24-NA-2292025-06-03. Service bulletin. This bulletin provides a procedure on how to check for a battery drain utilizing the Picoscope and how to measure the load on the system that may be causing a drain.
18-NA-0692025-05-06. Service bulletin. This service bulletin provides a service procedure to correct conditions of Poor Engine Performance in Extremely cold weather conditions, CAC Icing, MIL Illuminated with DTCs set.
25-NA-0872025-05-02. Service bulletin. This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
21-NA-1392025-05-01. Service bulletin. This service bulletin provides a repair procedure to correct a customer concern of a Malfunction Indicator Lamp (MIL) Illuminated - DTC P3055 Set.
13-08-116-001K2025-04-25. Service bulletin. The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
24-NA-0982025-04-24. Service bulletin. This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
23-NA-1652025-04-15. Service bulletin. This service bulletin provides repair information to correct a customer concern of Vehicle Will Not Lock and Unlock (Loss of Active Functions) Crank or Start (Loss of Passive Functions) with DTC P0513 Set.