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Service bulletin SA-045-21d

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10200938
Published by NHTSA2021-09-03
Manufacturer's numberSA-045-21d
Manufacturer's date2021-08-05
NHTSA componentELECTRICAL SYSTEM:12V/24V/48V BATTERY; EQUIPMENT:ELECTRICAL; ENGINE

NHTSA's summary

Connected vehicle remote functions inoperative and/or engine no start due to low battery voltage. NOTE: SA-045/21 HAS BEEN SUPERCEDED TO SSPC7.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Engine, Equipment and accessories, 12-volt battery

Vehicles listed
MAZDA CX-302021
MAZDA CX-52021
MAZDA CX-92021
MAZDA MAZDA32021

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
01-007-232023-06-04. Service bulletin. The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.
DRW41a2021-09-03. Service bulletin. DRW41 - TELEMATICS COMMUNICATION UNIT (TCU) CONCERN - BATTERY DRAIN AND CONNECTED SERVICES. On certain subject 2021 MY CX-5 & CX-9 vehicles, a battery drain concern could occur due to the Telematics Communication Unit (TCU) not going to sleep. In addition, some vehicles were repaired under the cancelled campaign SSPC6, which caused Connected Services to no longer work. This Dealer Rework will repair all concerns to ensure the battery drain concern does not occur and restores Connected Services, if disabled from a prior software update. All Mazda dealers will update the subject vehicles with improved TCU software. This campaign will be expanded to include additional Mazda3 and CX-30 vehicles at a later date, please watch for additional announcements.
SSPC72021-09-03. Service bulletin. SSPC7 - SPECIAL SERVICE PROGRAM -TELEMATICS COMMUNICATION UNIT BATTERY DRAIN CONCERN AND CONNECTED SERVICES NOT AVAILABLE
SA-045-21c2021-09-03. Service bulletin. Connected vehicle remote functions inoperative and/or engine no start due to low battery voltage. Some customers may experience the following symptoms: Connected Vehicle Remote Functions inoperative after SSPC6 repair. Connected Vehicle Remote Functions inoperative on vehicles built March 20, 2021 and later.
SA-045-21b2021-09-03. Service bulletin. Connected vehicle remote functions inoperative and/or engine no start due to low battery voltage. Some customers may experience the following symptoms: Connected Vehicle Remote Functions inoperative after SSPC6 repair. Connected Vehicle Remote Functions inoperative on vehicles built July 1, 2021 and later.
SA-045-21a2021-09-03. Service bulletin. Connected vehicle remote functions inoperative and/or engine no start due to low battery voltage. Some customers may experience the following symptoms: Connected Vehicle Remote Functions inoperative after SSPC6 repair. Connected Vehicle Remote Functions inoperative on vehicles built July 1, 2021 and later.
01-006-21-3779a2021-09-03. Service bulletin. This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
SA-060-20b2020-10-05. Service bulletin. When replacing the Body Control Module (BCM) in a 2019 Mazda3, it needs to be configured and the instructions in the Workshop manual on MGSS are incorrect. Use the instructions in the Repair Procedure below to configure the new BCM.
SA-059-20b2020-10-05. Service bulletin. During BCM replacement, MDARS may display a Configuration Error warning message. This may be caused by any of the following:• Poor internet connection • MDARS failure• Low Battery. Perform the BCM Recovery Procedure below to manually configure the BCM.
SA-066-202020-10-05. Service bulletin. When performing vehicle services such as control unit software update, control unit registration/activation, CMU log data retrieval, etc., always do the following: • Use the GR8 battery charger SST to maintain battery voltage. See SA-063/20. • Use M-MDS hardware that is in good working condition. CAUTION: If the GR8 is not used or if the M-MDS hardware is not in good working condition, a control unit failure may occur.