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Service bulletin SM 12-2021

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10200718
Published by NHTSA2021-08-31
Manufacturer's numberSM 12-2021
Manufacturer's date2021-08-26
NHTSA componentSTRUCTURE; EQUIPMENT

NHTSA's summary

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame, Equipment and accessories

Vehicles listed
VOLKSWAGEN JETTA2018, 2019, 2020, 2021
VOLKSWAGEN TAOS2022

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
22V5140002022-07-20. EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
V0019012040590_142025-03-05. Service bulletin. Water migration under the RAPGARD® protection when vehicle arrives at dealership.
V5515032021354_82024-11-06. Service bulletin. Lack of paint under roof
TT 00-24-012024-10-09. Other. Wind & Water Leak Checking
VIN4APIN202404082024-05-06. Service bulletin. Customer states rattle from below the vehicle Customer states MIL-on, P0442 stored in ECM memory Customer states Mill-on, P0462 and/or P0463 stored in ECM memory Customer states rattle noise from below the vehicle Customer states key FOB lock/unlock functions do not work via button press (not KESSY) Customer states driver and/or passenger front seat cover discolored Customer states seat belt won't retract Customer states sunroof cracked Customer states windshield has a visual imperfection
VWM14022024-04-22. Service bulletin. This communication contains important information and SAGA claim entry requirements for the Volkswagen Carefree Maintenance Program for all Model Year 2015 and newer VW models with Gasoline Engines.
9114042024-04-15. Service bulletin. Infotainment Worksheet (U.S. Only)
VIN4APIN202403182024-04-04. Service bulletin. Customer states rattle from below the vehicle Customer states MIL-on, P0442 stored in ECM memory Customer states Mill-on, P0462 and/or P0463 stored in ECM memory Customer states rattle noise from below the vehicle Customer states key FOB lock/unlock functions do not work via button press (not KESSY) Customer states sunroof cracked Customer states rear spoiler is loose Customer states driver and/or passenger front seat cover discolored Customer states seat belt won't retract Customer states the sunshade doesn't operate/bound up
V9123032070941_22024-04-04. Service bulletin. Infotainment system freezes and/or reboots, will not turn on/boot up, loses sound and/or volume controls malfunctions, Navigation malfunctions, App-Connect malfunctions, SiriusXM radio malfunctions
VIN4APIN202403112024-04-04. Service bulletin. Customer states rattle from below the vehicle Customer states MIL-on, P0442 stored in ECM memory Customer states Mill-on, P0462 and/or P0463 stored in ECM memory Customer states rattle noise from below the vehicle Customer states MIL-on, P0442 stored in ECM memory Customer states seat memory is inoperative Customer states key FOB lock/unlock functions do not work via button press (not KESSY) Customer states seat memory is inoperative Customer states sunroof cracked Customer states rear spoiler is loose Customer states driver and/or passenger front seat cover discolored Customer states seat belt won't retract Customer states the sunshade doesn't operate/bound up
VW Mult Clos2024-02-06. Service bulletin. Multiples campaign closures: 37L3, 37L7, 96D6, 51G4, 60D8, 06A2, 19O6, 40M3 and 97AM.