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Service bulletin 16NA102

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10199228
Published by NHTSA2021-07-19
Manufacturer's number16NA102
Manufacturer's date2021-05-13
NHTSA componentFUEL SYSTEM, GASOLINE

NHTSA's summary

This technical bulletin provides a procedure to clean and repair the complete fuel system due to dirt getting into the fuel system causing the vehicle to have a hard or no start.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Fuel system

Vehicles listed
CHEVROLET EXPRESS2010, 2011, 2012, 2013, 2014, 2015, 2016
CHEVROLET SILVERADO 15002010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002010, 2011, 2012, 2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
GMC SAVANA2010, 2011, 2012, 2013, 2014, 2015, 2016
GMC SIERRA 25002010, 2011, 2012, 2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA DENALI2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA DENALI2015, 2016 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20190552019-02-08. Fuel System
19V0880002019-02-07. FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
20175112017-10-20. Fuel System
17V6640002017-10-19. FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK
14V8200002014-12-24. FUEL SYSTEM, DIESEL
20145882014-12-22. Fuel System
20143522014-08-19. Fuel System
14V5000002014-08-13. FUEL SYSTEM, OTHER
20141532014-04-25. Fuel System
14V2130002014-04-25. FUEL SYSTEM, DIESEL

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
18-NA-1802025-10-16. Service bulletin. This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
18-NA-1802025-09-26. Service bulletin. This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
25-NA-0652025-04-24. Service bulletin. This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis.
18-NA-1802025-01-30. Service bulletin. This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
18-NA-1802025-01-08. Service bulletin. This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
18-NA-1802024-12-17. Service bulletin. This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
18-NA-1802024-10-09. Service bulletin. This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
05-06-04-022V2024-09-05. Service bulletin. This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
18-NA-1032024-08-24. Service bulletin. This service bulletin provides service information for customer concerns of an in-tank fuel pump whining noise, engine hard to start and/or stalls and Malfunction Indicator Lamp (MIL) is illuminated that may be caused by gelling of fuel in cold temperatures.
20-NA-0382024-08-15. Service bulletin. This informational bulletin explains the difference in AFM and DFM engines and what is and is not activated during this occurrence.