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Service bulletin 9004382

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10198302
Published by NHTSA2021-06-28
Manufacturer's number9004382
Manufacturer's date2021-05-26
NHTSA componentSTRUCTURE

NHTSA's summary

BUSHING, Tailgate Pivot For vehilces built after Dec 1 2020 if the tailgate is making a noise when opening or closing or if the bushing is being replaced for any reason please call FCA Redacted Content. If no response in 15 minutes, proceed with repair. Please take pictures of the inside of the pivot cup after plastic bushing removal and pictures of the pivot post on the box side hinge. Mail pictures to FCA Redacted Content.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame

Vehicles listed
RAM 15002020, 2021

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20226992022-12-08. Structure
22V9040002022-12-08. STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
S26080000332026-07-23. Service bulletin. Cluster Message “To Operate Tailgate Shift to Park” Vehicle is In Park
1130692026-07-08. Service bulletin. SWITCH – HEADLAMP
1130702026-07-08. Service bulletin. SWITCH – HEADLAMP
S2208000045 REV.D2026-07-02. Service bulletin. Backup Camera Poor Image Quality Inspection
S1623000028 Rev. K2026-06-18. Service bulletin. Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
23-007-26 REV. A2026-06-18. Service bulletin. Instrument Panel Delamination Customers may comment on the following: ● Wrinkles or bubbles in the instrument panel cover Fig. 1. This bulletin involves inspecting and possibly replacing the instrument panel cover.
S1623000028 REV.J2026-06-16. Service bulletin. Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
91008312026-06-16. Service bulletin. For Dealer awareness, HD truck, eliminate 1 of 2 M8 Joints for Sidestep bracket to Body Attachment, Bolt and rivet (06102165AA, 06511062AA) per TCR # 402632, CN 80403-T18
1126342026-06-16. Service bulletin. HANDLE - DOOR PULL and PANEL - FRONT DOOR TRIM
1126332026-06-16. Service bulletin. HANDLE - DOOR PULL and PANEL - FRONT DOOR TRIM