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Service bulletin SMB00-015-2021-0

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10197371
Published by NHTSA2021-06-14
Manufacturer's numberSMB00-015-2021-0
Manufacturer's date2021-05-25
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

This is a Service Manager Bulletin : Volvo Electric Vehicle Technical De-Energization Permit to Work Form

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
VOLVO XC602010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
VOLVO XC902003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014
VOLVO XC902015
VOLVO XC902016, 2017, 2018, 2019, 2020, 2021

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
25V1790002025-03-24. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY; ELECTRICAL SYSTEM:SOFTWARE
20213452021-06-02. Electrical
21V4140002021-06-02. ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS; FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
21V2730002021-04-21. ELECTRICAL SYSTEM:SOFTWARE
18V8000002018-11-13. ELECTRICAL SYSTEM:SOFTWARE
20161972016-05-04. Electrical
20153882015-09-02. Electrical
15V5550002015-09-02. ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
13V3770002013-08-21. ELECTRICAL SYSTEM
12V0750002012-02-28. ELECTRICAL SYSTEM:WIRING

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
36863.4.02026-08-18. Service bulletin. This is a Technical Journal: DIM Message and DTC IEM P0C0500. 1. Erase the DTC 2. Test drive the vehicle in electrical mode and accelerate until the vehicle reaches a minimum of 30 km/h (19 mph). 3. Perform a new VIDA readout If the DTC IEM P0C0500 does not return, do not replace any parts. Release the car to customer.
34295.9.02026-04-07. Service bulletin. This is a Technical Journal: Text plus 2 attachments 1 PDF and 1 PNG - High Voltage Battery repairs. Always repair the battery according to the methods in VIDA. This TJ is a guide to the kinds of repairs that can be done instead of a complete HV battery replacement.
 Parts, methods, and tools are now available to repair almost all faults within the High Voltage Battery.
367572026-02-05. Service bulletin. This is a Technical Journal: Text plus TJI 528994 - Charge Lid Hard to open/close. begin with replacing the actuator in the lock mechanism
369162025-08-18. Service bulletin. This is a Technical Journal: VCM Backup Battery Replacement with VCM-U105000. Replace the VCM Backup Battery and download the relevant Software.
357552025-07-09. Service bulletin. This is a Technical Journal: BEV and LR-PHEV SW Update for High Voltage Battery Balancer. The Balancer software must be upgraded to version OTG_192-411899-H00-029 or higher
357552025-07-09. Service bulletin. This is a Technical Journal: BEV and LR-PHEV SW Update for High Voltage Battery Balancer. The Balancer software must be upgraded to version OTG_192-411899-H00-029 or higher
369612025-04-09. Service bulletin. This is a Technical Journal: Improved 12V battery test in VIDA. Service:
 Don´t charge the battery before the test, jump start the vehicle if needed. Read out the vehicle with VIDA and start the test.
TJ 342952025-04-09. Service bulletin. This is a Technical Journal: High Voltage Battery repairs. Always repair the battery according to the methods in VIDA.
368632024-11-05. Service bulletin. This is a Technical Journal: DIM Message and DTC IEM P0C0500. 1. Erase the DTC
 2. Test drive the vehicle in electrical mode and accelerate until the vehicle reaches a minimum of 30 km/h (19 mph).
 3. Perform a new VIDA readout
367572024-10-30. Service bulletin. This is a Technical Journal: Charge Lid Hard to open/close. begin with replacing the actuator in the lock mechanism